We performed a comparison between Citrix Endpoint Management and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is not overly complex or difficult."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"As the solution is a software as a service, the scalability is unlimited."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"The tool's most valuable feature is Autopilot."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"We have one MDM that works with Windows, iOS, and Android."
"We have seen improvements in compliance management on the devices."
"The product is capable of acting in many different ways to help secure architecture."
"The MAM applications of the product are great."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"The installation is very straightforward."
"The most valuable feature is the fact that I can manage my devices remotely."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."
"We use the Lockdown Kiosk Mode feature on all of our devices. We use that so that the operators can't change any settings in the background, and so that the applications they run are immediately available to them. It's a good feature."
"It is very reliable, and their support is excellent."
"The Lockdown Kiosk Mode is very useful... When you have 9,000 people remotely using your applications, you want to make sure that they don't play with Facebook while they're supposed to be working... It also prevents installation of software that could be harmful or compromise the security of the phone."
"The most valuable features are remote control, remote monitoring of the mobile phone data, GPS localization, automobile network management, identity management, speaker logging, and remote management of mobile content."
"The reporting and cost have room for improvement."
"We would like to see support for Chrome and/or devices for Chromebooks."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The reporting needs to be a bit more interactive."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Support for inventory management of Apple devices should be added."
"Requires integrating with ABM before enabling some of the features."
"The tool’s battery usage was high."
"I wish I had the ability to select an app singly and install or refresh it, instead of having to go into the application controls and assign it to a group. I wish there was a spot that listed all my applications. I could go into a single one and refresh or update. It's not very easily accessible, per application."
"I wish that I had some more tutorials and educational resources on how to use the product."
"The previous version, for example, had the networking signal and that feature was great. When we were troubleshooting, we could find the level of the network I/O. If the worker was working in a corner of the warehouse where the signal was not as strong as in another part of the warehouse, we could tell, "Just move a little and you will have coverage for your device." That was great. I don't know why they removed it from the newer version."
"Maybe if there were tiers, it would be better as then companies could lower the pricing by going to the lower deployment model."
"I have used Microsoft Intune but it is more complicated than SOTI MobiControl."
"Improving the reporting section would be beneficial for enhancing the product's overall functionality."
"They could organize the software a little bit better, where you access things on the console. It seems like I have to click in three different places in order to get it to go to one area. I should be able to access pretty much any point of the server, whatever I need to touch, from a panel, without having to go click on a menu, then click on the profiles, then click over on Server and go back up to the top and click on the type of device that I have, just to get my applications to show."
"The management console could be improved to be a little bit more user-friendly. Some of the stuff is a little bit cumbersome, some of it feels like an engineering solution, but otherwise it's pretty good."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. Citrix Endpoint Management is rated 8.2, while SOTI MobiControl is rated 8.2. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and ManageEngine Endpoint Central. See our Citrix Endpoint Management vs. SOTI MobiControl report.
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