We performed a comparison between Check Point Harmony Endpoint and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Check Point Harmony Endpoint provides a sophisticated defense against ransomware and phishing attacks. The solution is praised for its forensic analysis and VPN connectivity. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Check Point users say it could improve its endpoint vulnerability management and threat-hunting features. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: While several users lauded Check Point support for its problem-solving skills, others said there is room for improvement. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Setting up Check Point Harmony Endpoint is uncomplicated, and one admin is usually enough for the job. It may take time to configure the solution due to the wide range of available blades. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users generally find the price of Check Point Harmony Endpoint to be reasonable and competitive. They perceive it as more cost-effective than other solutions, though some said it could be lower. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Check Point Harmony Endpoint provides a comprehensive and economical solution, and customers say the product has helped them grow. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The stability is very good."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The price is low and quite competitive with others."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Check Point Harmony Endpoint features different types of features but one of the most useful is an up-to-date and working anti-malware scanner."
"The reporting feature where we can see and monitor what happened on our client computers is useful."
"The communication with the console is very dynamic and remote, without the need to return to the computer locally."
"The most valuable feature is the Zero-day protection, which covers our on-premises users, and well as those users who are outside of our network."
"They have a great knowledge base that you can leverage as a user."
"It is very powerful tooling that can be tuned a lot."
"We're able to secure all endpoints and manage them from a single console."
"One of the coolest features is that it provides an HTML report on the laptop and the endpoint console for the administrator."
"What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."
"Scalability."
"Threat protection has always worked well."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"It is a stable solution...It is a very scalable solution."
"The solution can scale."
"Symantec End-User Endpoint Security is scalable."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"The solution should address emerging threats like SQL injection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Making the portal mobile friendly would be helpful when I am out of office."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Support's service and the response times can be improved. The triaging of the tickets takes a long time and the tickets are only resolved with escalations."
"Technical support needs to be improved, along with the response time."
"Its guides are identical to the existing ones. These guides should be updated and they should improve their design."
"It would be ideal if they had a migration tool of some sort."
"I have a few issues when attempting to install Harmony on some of the machines."
"There was a learning curve for our general population of employees (the user)."
"The solution has limitations if it's hosted on-prem or as a SaaS."
"Sometimes the portal loads slowly which should be improved."
"It's not cheap."
"It seems that its not working very well with VMWare."
"The platform itself can be improved as there's no way to track how infections get into the organization."
"There is no local support for Symantec products in Hong Kong."
"The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product."
"Need to improved orchestration for broken clients fixes."
"The technical support could be a bit better."
Check Point Harmony Endpoint is ranked 8th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Check Point Harmony Endpoint is rated 8.8, while Symantec Endpoint Security is rated 7.6. The top reviewer of Check Point Harmony Endpoint writes "Excellent anti-ransomware protection, zero-day phishing protection, and web browsing filtering". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and SentinelOne Singularity Complete, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Check Point Harmony Endpoint vs. Symantec Endpoint Security report.
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