We compared Tableau and MicroStrategy across several parameters based on our users' reviews. After reading all of the collected data, you can find our conclusion below.
Based on the user feedback summaries, Tableau is preferred over MicroStrategy due to its superior data visualization capabilities, user-friendly interface, and strong customer service and support. Users highly value Tableau's ease of use, powerful data analysis capabilities, and ability to handle large datasets. They also appreciate Tableau's prompt and efficient support team. Additionally, the favorable pricing and positive return on investment from Tableau make it a preferred choice. On the other hand, MicroStrategy could benefit from improvements in areas such as scalability, user interface design, collaboration features, and expanded functionality.
Initial Setup: When comparing user reviews, it is evident that there are differences between Tableau and MicroStrategy in terms of the duration required for deployment, setup, and implementation phases. Some Tableau users spent separate timeframes on deployment and setup, while in MicroStrategy, these terms likely refer to the same period.
Features: Tableau is praised for its ease of use, interactive dashboards, and storytelling functionality. Meanwhile, MicroStrategy stands out for its intuitive interface, powerful visualization tools, and seamless integration with other systems.
Room For Improvement: Tableau's room for improvement lies in enhancing data visualization capabilities and offering more advanced data analysis features. Users also request improvements in customization options and menu navigation, as well as better support and documentation for beginners. On the other hand, MicroStrategy could benefit from enhancements in scalability and performance, especially with larger datasets. Users also suggest improving the user interface for a more intuitive and user-friendly design, and expanding collaboration features and data visualization options.
Pricing and ROI: Comparing the setup costs, Tableau has reasonable and efficient implementation process. MicroStrategy also offers reasonable setup costs with flexible licensing arrangements according to user experiences. In comparing the ROI between Tableau and MicroStrategy, Tableau users reported significant impact in terms of return on investment. They praised its valuable insights, data visualizations, and user-friendly interface. MicroStrategy users also found the ROI to be positive and satisfactory, with improved data analysis and decision-making capabilities.
Customer Service: Tableau's customer service is highly praised for its exceptional assistance, promptness, expertise in troubleshooting, and effectiveness in providing solutions. MicroStrategy's customer service is commended for efficient assistance, prompt response, knowledgeable staff, and proactive issue resolution. Customers highly regard both companies' customer service.
The summary above is based on interviews we conducted recently with Tableau and MicroStrategy users. To access the review's full transcripts, download our report.
"It drives us away from Excel. For what it is for, it is good. You can't run a business on Excel."
"Now we can collaborate, in real time. In the past we had to wait for our business partners say if a visualization looked good or sufficed for their requirements. There was no real-time decision making. Now, with Dossier, it will accelerate the velocity of decision making."
"We are using it for operations analysis and sales data analysis."
"It has the potential to become a great evangelist for AI and other embedded analytics."
"The data governance leads people to trust the data that they have, and they know where to get it."
"You can build once and deploy to multiple operating systems. Also, it resizes in the way you want it to."
"I have shown our users how to stop using Excel. They would create these vast Excel files, and I showed them how to do the same thing with MicroStrategy, which saves a significant amount of time for them everyday."
"I like that they're trying to incorporate Developer into Workstation and Desktop into Workstation, so you get the all-in-one encompassing, highly technical Developer Workstation where you can do the VI, you can do the Dossier."
"The most valuable features of the solution are the permission management and the user management."
"The most valuable feature is the interface, which is user-friendly and intuitive."
"The solution is being delivered to our customer, who appreciates the insights generated from the reports. It is easy for them to drill into the details and use interactive charts."
"Technical support has been responsive."
"Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution."
"Its performance is pretty good, and the development time is very low."
"It's very easy to visualize data with this product. The visualization maps of and frames that we have been able to cross-reference has been excellent."
"Data handling, visualizations, and aesthetics of it are the most valuable features."
"They need to do a better job In its ability to allow end users to produce their own reports, metrics, and self-service business intelligence."
"The online community page of the product is an area of concern where improvements are required."
"I would like to see more integration."
"The graphs available for the new dashboard of version 10 are weak."
"The implementation itself was pretty straightforward. The tricky part was understanding MicroStrategy's licensing model, which was a bit convoluted back then."
"MicroStrategy should become more user friendly. It should behave more like Tableau."
"The product could be improved by adding additional visualization."
"If they can make it more stable, in terms of the connectivity, that would help."
"There should be stronger data modules for the platform."
"Its integration with Microsoft products such as Teams should be improved."
"Tableau is an end-to-end analytics platform, and it is doing a pretty good job in terms of connecting to the data and analyzing it. It can, however, do better in terms of data management and the ETL features, which are not on the advanced analytics or machine learning side. Tableau Prep is where users would want to see more advancements. They can improve Tableau Prep, which is an analytic platform tool for data cleansing. People who work with data spend most of their time curating the data. Cleaning up the data and getting it ready for analysis is what takes the most time. If Tableau can invest more time in improving the Tableau Prep platform, it would be great. Previously, Tableau didn't have the functionality for writing to a database. So, you couldn't really alter the database tables and write to your database, but they fixed that in one of the very recent releases. However, it isn't really advanced and should be improved."
"There are more than a powerful tool in the market, such as Microsoft BI."
"I would like to be able to set the parameters in a more specific manner."
"The solution does have scalability issues."
"When it comes to large datasets, the data should be extracted faster."
"The data entered into Tableau must be clean. Otherwise, it won't work properly."
MicroStrategy is ranked 3rd in Embedded BI with 155 reviews while Tableau is ranked 1st in Embedded BI with 290 reviews. MicroStrategy is rated 8.2, while Tableau is rated 8.4. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". MicroStrategy is most compared with Microsoft Power BI, IBM Cognos, SAP BusinessObjects Business Intelligence Platform, Qlik Sense and Oracle OBIEE, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Oracle Hyperion. See our MicroStrategy vs. Tableau report.
See our list of best Embedded BI vendors and best BI (Business Intelligence) Tools vendors.
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