We compared Tableau and MicroStrategy across several parameters based on our users' reviews. After reading all of the collected data, you can find our conclusion below.
Based on the user feedback summaries, Tableau is preferred over MicroStrategy due to its superior data visualization capabilities, user-friendly interface, and strong customer service and support. Users highly value Tableau's ease of use, powerful data analysis capabilities, and ability to handle large datasets. They also appreciate Tableau's prompt and efficient support team. Additionally, the favorable pricing and positive return on investment from Tableau make it a preferred choice. On the other hand, MicroStrategy could benefit from improvements in areas such as scalability, user interface design, collaboration features, and expanded functionality.
Initial Setup: When comparing user reviews, it is evident that there are differences between Tableau and MicroStrategy in terms of the duration required for deployment, setup, and implementation phases. Some Tableau users spent separate timeframes on deployment and setup, while in MicroStrategy, these terms likely refer to the same period.
Features: Tableau is praised for its ease of use, interactive dashboards, and storytelling functionality. Meanwhile, MicroStrategy stands out for its intuitive interface, powerful visualization tools, and seamless integration with other systems.
Room For Improvement: Tableau's room for improvement lies in enhancing data visualization capabilities and offering more advanced data analysis features. Users also request improvements in customization options and menu navigation, as well as better support and documentation for beginners. On the other hand, MicroStrategy could benefit from enhancements in scalability and performance, especially with larger datasets. Users also suggest improving the user interface for a more intuitive and user-friendly design, and expanding collaboration features and data visualization options.
Pricing and ROI: Comparing the setup costs, Tableau has reasonable and efficient implementation process. MicroStrategy also offers reasonable setup costs with flexible licensing arrangements according to user experiences. In comparing the ROI between Tableau and MicroStrategy, Tableau users reported significant impact in terms of return on investment. They praised its valuable insights, data visualizations, and user-friendly interface. MicroStrategy users also found the ROI to be positive and satisfactory, with improved data analysis and decision-making capabilities.
Customer Service: Tableau's customer service is highly praised for its exceptional assistance, promptness, expertise in troubleshooting, and effectiveness in providing solutions. MicroStrategy's customer service is commended for efficient assistance, prompt response, knowledgeable staff, and proactive issue resolution. Customers highly regard both companies' customer service.
The summary above is based on interviews we conducted recently with Tableau and MicroStrategy users. To access the review's full transcripts, download our report.
"This solution is the most scalable BI platform in the world."
"This solution has allowed us to become a top-class competitor among other consulting companies."
"Dependency on development teams, as well as managing the platform, has reduced a lot with Visual Insight."
"Speed for high level aggregation by using Intelligent Cubes."
"MicroStrategy has what they call the Semantic Graph — an enterprise-grade semantic graph — and I think the technology is fantastic."
"The ability to create aesthetically pleasing information by providing dashboards."
"It is always nice to have one solution in a single platform. You can do pretty much everything, instead of having to get a little bit here or a little bit there."
"Dossiers are going to change the name of the game for us. We want to be able to have the executive committee go into a meeting and tell a story. We want them to tell us a story, not us."
"The most valuable part of the solution is the general dashboard features."
"It gives us a new dimension to the way that we analyse our data."
"I like the solution's web version, more so than Power BI's web version. It just makes it easier to drag and drop things and to blend data on the backend. It simplifies the process."
"Better interaction and less time spent with end users."
"The solution deployment was straightforward."
"The most valuable feature is the drag and drop, then the simplicity to build dashboards which allows us to provide more usable data to our customers."
"I love the customization skills that Tableau has, it is not restricted to what is built-in already."
"Very user friendly."
"Enterprise Manager should be a little bit less quirky when you build out-of-the-box customization reports for it."
"There needs to be better visualization."
"MicroStrategy should become more user friendly. It should behave more like Tableau."
"MicroStrategy is dragging behind other tools on the self-service visualizations, like Tableau. I would rate Tableau as a 10. For the same visualizations, I would say MicroStrategy is an eight, maybe nine. They're still behind on the self-service visualizations,"
"MicroStrategy should improve migration automation. Additionally, I would like there to be better partnership support."
"The product could be improved by adding additional visualization."
"There are a lot of offerings, and we are not fully using everything to its advantage."
"The interface you can design in MicroStrategy is great, but I feel it needs to be refreshed, add a bit more functionality. I would like to see more capabilities on the mobile side, to bring it on par with apps that you see in the App Store."
"Bursting email is needed to deliver the reports to many people in their inboxes and this functionality is not provided by Tableau."
"They need to improve the icons and the filters, because they look too old, resembling Excel from 1997."
"The product's features for cloud integration need improvement."
"We need big servers to perform the operations that we are doing. They should probably relook at its architecture."
"Tableau support could be improved."
"An advanced type of visualization is a bit tricky to create. It has something called a Calculated field, and that sometimes gets a bit difficult to use when you want to create an advanced type of visualization."
"I take a long time to process the hundreds of thousands or millions of records that must be processed every day."
"When you create new fields in Tableau and you enter the formulas, there is a new small window that is there in the interface. You can enter the calculated fields, it could be more user-friendly. At this time it is limited and hard to understand at the beginning. The fields should be easier to use, such as in Microsoft Excel. You can have a difficult time understanding what to do in the fields, you end up doing trial and error to figure it out."
MicroStrategy is ranked 3rd in Embedded BI with 155 reviews while Tableau is ranked 1st in Embedded BI with 290 reviews. MicroStrategy is rated 8.2, while Tableau is rated 8.4. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". MicroStrategy is most compared with Microsoft Power BI, IBM Cognos, SAP BusinessObjects Business Intelligence Platform, Qlik Sense and Oracle OBIEE, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Oracle Hyperion. See our MicroStrategy vs. Tableau report.
See our list of best Embedded BI vendors and best BI (Business Intelligence) Tools vendors.
We monitor all Embedded BI reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.