We compared Tableau and MicroStrategy across several parameters based on our users' reviews. After reading all of the collected data, you can find our conclusion below.
Based on the user feedback summaries, Tableau is preferred over MicroStrategy due to its superior data visualization capabilities, user-friendly interface, and strong customer service and support. Users highly value Tableau's ease of use, powerful data analysis capabilities, and ability to handle large datasets. They also appreciate Tableau's prompt and efficient support team. Additionally, the favorable pricing and positive return on investment from Tableau make it a preferred choice. On the other hand, MicroStrategy could benefit from improvements in areas such as scalability, user interface design, collaboration features, and expanded functionality.
Initial Setup: When comparing user reviews, it is evident that there are differences between Tableau and MicroStrategy in terms of the duration required for deployment, setup, and implementation phases. Some Tableau users spent separate timeframes on deployment and setup, while in MicroStrategy, these terms likely refer to the same period.
Features: Tableau is praised for its ease of use, interactive dashboards, and storytelling functionality. Meanwhile, MicroStrategy stands out for its intuitive interface, powerful visualization tools, and seamless integration with other systems.
Room For Improvement: Tableau's room for improvement lies in enhancing data visualization capabilities and offering more advanced data analysis features. Users also request improvements in customization options and menu navigation, as well as better support and documentation for beginners. On the other hand, MicroStrategy could benefit from enhancements in scalability and performance, especially with larger datasets. Users also suggest improving the user interface for a more intuitive and user-friendly design, and expanding collaboration features and data visualization options.
Pricing and ROI: Comparing the setup costs, Tableau has reasonable and efficient implementation process. MicroStrategy also offers reasonable setup costs with flexible licensing arrangements according to user experiences. In comparing the ROI between Tableau and MicroStrategy, Tableau users reported significant impact in terms of return on investment. They praised its valuable insights, data visualizations, and user-friendly interface. MicroStrategy users also found the ROI to be positive and satisfactory, with improved data analysis and decision-making capabilities.
Customer Service: Tableau's customer service is highly praised for its exceptional assistance, promptness, expertise in troubleshooting, and effectiveness in providing solutions. MicroStrategy's customer service is commended for efficient assistance, prompt response, knowledgeable staff, and proactive issue resolution. Customers highly regard both companies' customer service.
The summary above is based on interviews we conducted recently with Tableau and MicroStrategy users. To access the review's full transcripts, download our report.
"Having the intelligence server sit in the middle is huge for us. It is going to save us a lot of time, make our work a lot simpler, make it easier for deployment, and getting the reports in the hands of our users sooner."
"It definitely impacts people, who are excited to use it."
"We leverage it, not only for reporting but for analytics and also for geospatial reporting."
"I think we have a huge enterprise-wide push to Visual Insight. Our environment has transformed over the last year. We were a strong "grid to PDF," "document to PDF," that's all we did. And then they came in with these Visual Insights and everyone was like, "Wow, that's kind of cool." We created a static reporting portal behind it and now, it's just taken our reports to another level. The level of insight that you get in a 30-second glimpse, it just revolutionized it for us. It gives the user a larger subset of the data so that they can actually maneuver around, rather than being specifically pointed at whatever your document is designed for."
"Stability is great, especially with package deployments. It is very consistent and stable."
"We are embedding multimedia content in our apps... You can embed streaming video from websites, or you can host the video files on your internal media servers. The video is clear, absolutely."
"The most valuable features are ad hoc reporting and the ability to create dashboards."
"The solution has excellent features available on mobile."
"Visualization attributes: Marks – Color, Size, Label, etc.. Easily Accessible and Intuitive."
"It is a complete solution allowing a lot of integrations, different graphics, multiple operations and analyzes our date and gives us meaning from it."
"The most valuable feature is the drag and drop, then the simplicity to build dashboards which allows us to provide more usable data to our customers."
"The number one thing was just the ease of getting something up quickly. The other thing that was good about it was that it was fairly fast for decent-sized data sets in terms of performance and run time."
"Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools."
"It is easy to adapt visualizers to have interactive conversations among decision-makers."
"It provides supporting data for critical policy and operational changes"
"There are already connectors to almost every single major database and service that you can possibly think of."
"It needs better visualizations."
"We have seen some stability issues with MicroStrategy on cloud. We have a few unhappy customers."
"There might be opportunities for reporting or data analysis, perhaps even in the realm of simulation."
"I would try to make it a little more basic, user-friendly. In terms of the UX, it's a bit sluggish there."
"In the developer, there are things that you able to do in a document or a report that you are not able to do in the Dossier."
"The pricing could be lower because it is costly."
"The graphs available for the new dashboard of version 10 are weak."
"The areas that have room for improvement in MicroStrategy are mainly related to building additional tools. Specifically, the embedding process has been a bit of a struggle."
"Navigating through activities like cleansing, reshaping, and wrangling extensive or complicated datasets could prove challenging within the Tableau environment."
"What is happening, with so many tools coming up in the market, is that people have to continuously get educated in order to use some of the more advanced features."
"The cost of owning the solutions from Tableau is much higher compared to any other analytical solutions."
"Tableau has so many functions, so sometimes it's hard to find the right solution quickly. I have to search multiple menu bars to find the right command."
"There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities."
"The solution could improve the scalability, it is difficult to make changes."
"With performance tuning, it generates a pretty complex query when it is not required."
"It would be nice if we could export more raw data. Currently, there is a limit as to how much data you can export."
MicroStrategy is ranked 4th in Embedded BI with 155 reviews while Tableau is ranked 1st in Embedded BI with 290 reviews. MicroStrategy is rated 8.2, while Tableau is rated 8.4. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". MicroStrategy is most compared with Microsoft Power BI, SAP BusinessObjects Business Intelligence Platform, IBM Cognos, Qlik Sense and Oracle OBIEE, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Looker. See our MicroStrategy vs. Tableau report.
See our list of best Embedded BI vendors and best BI (Business Intelligence) Tools vendors.
We monitor all Embedded BI reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.