We compared Tableau and MicroStrategy across several parameters based on our users' reviews. After reading all of the collected data, you can find our conclusion below.
Based on the user feedback summaries, Tableau is preferred over MicroStrategy due to its superior data visualization capabilities, user-friendly interface, and strong customer service and support. Users highly value Tableau's ease of use, powerful data analysis capabilities, and ability to handle large datasets. They also appreciate Tableau's prompt and efficient support team. Additionally, the favorable pricing and positive return on investment from Tableau make it a preferred choice. On the other hand, MicroStrategy could benefit from improvements in areas such as scalability, user interface design, collaboration features, and expanded functionality.
Initial Setup: When comparing user reviews, it is evident that there are differences between Tableau and MicroStrategy in terms of the duration required for deployment, setup, and implementation phases. Some Tableau users spent separate timeframes on deployment and setup, while in MicroStrategy, these terms likely refer to the same period.
Features: Tableau is praised for its ease of use, interactive dashboards, and storytelling functionality. Meanwhile, MicroStrategy stands out for its intuitive interface, powerful visualization tools, and seamless integration with other systems.
Room For Improvement: Tableau's room for improvement lies in enhancing data visualization capabilities and offering more advanced data analysis features. Users also request improvements in customization options and menu navigation, as well as better support and documentation for beginners. On the other hand, MicroStrategy could benefit from enhancements in scalability and performance, especially with larger datasets. Users also suggest improving the user interface for a more intuitive and user-friendly design, and expanding collaboration features and data visualization options.
Pricing and ROI: Comparing the setup costs, Tableau has reasonable and efficient implementation process. MicroStrategy also offers reasonable setup costs with flexible licensing arrangements according to user experiences. In comparing the ROI between Tableau and MicroStrategy, Tableau users reported significant impact in terms of return on investment. They praised its valuable insights, data visualizations, and user-friendly interface. MicroStrategy users also found the ROI to be positive and satisfactory, with improved data analysis and decision-making capabilities.
Customer Service: Tableau's customer service is highly praised for its exceptional assistance, promptness, expertise in troubleshooting, and effectiveness in providing solutions. MicroStrategy's customer service is commended for efficient assistance, prompt response, knowledgeable staff, and proactive issue resolution. Customers highly regard both companies' customer service.
The summary above is based on interviews we conducted recently with Tableau and MicroStrategy users. To access the review's full transcripts, download our report.
"Getting more data to people more quickly. Providing more flexibility for how they use the data."
"With all the APIs it's very scalable."
"The solution is a very good enterprise tool with excellent enterprise functionality for security and user access. It also works perfectly in distribution, with everyone getting their own reports. It is very complex, so you can do whatever you want. If you want to make some data limitations, you can do it. I also like the internal in-memory engine with the Symantec layer. This makes the solution pretty powerful."
"The most valuable features are the Visual Insights and the visualizations."
"It's an open platform. That's also important. You can create your own data connectors. There's everything you can do with APIs. It's not closed like, perhaps, an SAP system might be."
"The solution's platform analytics gives us real-time analysis of how a particular user uses the report and how the systems behave."
"MicroStrategy's best feature is that it is a user-friendly tool."
"The reporting, the dashboards, and the new visualization functions. It is very easy for users to understand their data and dashboards."
"Data handling, visualizations, and aesthetics of it are the most valuable features."
"The solution deployment was straightforward."
"It is a stable solution."
"Tableau is easy to use compared to some other solutions, such as Excel."
"The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity."
"It's very easy to visualize data with this product. The visualization maps of and frames that we have been able to cross-reference has been excellent."
"Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools."
"We frequently utilize visualizations using maps and different objects, all with rich coloring options. And tooltips are absolutely essential for us. Tooltips, like the pop-up descriptions when you hover over some object or graph. Those tooltips in Tableau are great features."
"Data writeback, and on-the-fly predictive analysis results from R and Python could be improved."
"Enterprise Manager should be a little bit less quirky when you build out-of-the-box customization reports for it."
"There might be opportunities for reporting or data analysis, perhaps even in the realm of simulation."
"I think they're still lacking on customer service. I think historically, MicroStrategy's customer service was a lot better than it is today."
"Consolidate the functional offering to be more concise in the front-end for web reports, dashboards, and self-service."
"They need to improve on distribution services. There are lack of features which were there earlier with Narrowcast, but they are not there in the distribution services."
"I prefer the capabilities of a single platform, but it does not always work. We are a huge company. Some areas do not use MicroStrategy, so you have to blend whatever systems they are using together to get the data points that you are looking for."
"The implementation itself was pretty straightforward. The tricky part was understanding MicroStrategy's licensing model, which was a bit convoluted back then."
"More integration with Python or something related to machine learning would be a good improvement."
"There could be improvements on the mobile application, it is lacking features."
"When it comes to large datasets, the data should be extracted faster."
"The charts need to be improved. The drawings and the visualization need to be more accurate."
"The data entered into Tableau must be clean. Otherwise, it won't work properly."
"The SQL programming functionality needs to be improved."
"Tableau's data modeling, mining, and AI library features need improvement."
"The customization requires a lot of effort and should be simplified. The performance could be better."
MicroStrategy is ranked 3rd in Embedded BI with 155 reviews while Tableau is ranked 1st in Embedded BI with 290 reviews. MicroStrategy is rated 8.2, while Tableau is rated 8.4. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". MicroStrategy is most compared with Microsoft Power BI, IBM Cognos, SAP BusinessObjects Business Intelligence Platform, Qlik Sense and Oracle OBIEE, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Oracle Hyperion. See our MicroStrategy vs. Tableau report.
See our list of best Embedded BI vendors and best BI (Business Intelligence) Tools vendors.
We monitor all Embedded BI reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.