We performed a comparison between Forcepoint Secure Web Gateway and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The critical role is web URL filtering."
"SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online."
"It has protected clients against cyberattacks."
"For the most part, the solution, when set up correctly, works fine."
"Forcepoint Secure Web Gateway does most of its job well, but I especially like its data security feature."
"Email Sandbox, DLP and Proxy."
"The spam filter is very effective."
"Ease of updating the latest hotfixes and patches on the appliance."
"It's a very stable solution."
"I feel that it is a user-friendly product that provides quick response to users."
"We find the advanced license for the DLP to be particularly useful with this product."
"The solution is stable."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"It's a stable solution."
"The solution's scalability is good and we have more than 90 users for it."
"The solution's technical support team is responsive."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"I am looking forward to the full integration of the endpoints that they offer for web security and DLP."
"The initial setup can be complex."
"It's the support that's the problem because that's a different question from the product itself — it's the Achilles heel."
"Security of browsing."
"We have a lot of false positives, which is one area that can be improved."
"We have had latency issues."
"The product's scalability is an area of concern where improvements are required."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"The system should generate reports when an attack has been stopped, contained, or removed."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"The stability of the product is an area of concern where improvements are required."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"The installation is a little bit complex."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
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Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 13 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Trend Micro Web Security is rated 7.8. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Forcepoint ONE, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Symantec Proxy, Cisco Umbrella, Fortinet FortiProxy and Infoblox Advanced DNS Protection. See our Forcepoint Secure Web Gateway vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
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