We performed a comparison between DX Unified Infrastructure Management and TruView based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"MultiWAN and Balance service"
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"It is very scalable."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"DX UIM is scalable."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"The Wi-Fi side needs improvement."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"DX UIM's reporting and customization need to be improved."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"We would like to see automatic network topology."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"How we can get more native information from CA's solutions."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while TruView is ranked 53rd in Network Monitoring Software with 16 reviews. DX Unified Infrastructure Management is rated 8.2, while TruView is rated 9.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of TruView writes "We lacked visibility into network and app performance, so we chose Visual TruView to proactively manage our network". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas TruView is most compared with NETSCOUT nGeniusONE, Softinventive Lab Total Network Monitor and Zabbix.
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