We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."
"It virtualizes the application on your desktop."
"The tool helps me to connect with some apps of our company and resolve the tickets."
"In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore."
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"It has the best remote working features."
"Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it."
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions."
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"Managing all operating systems in a single environment helped a lot in organizing and integrating it."
"It is a very scalable solution."
"The solution includes good user profiles and policies."
"The most valuable feature of this solution has been security."
"The support from VMware is very good and they have amazing experts."
"The product helped us deploy complex applications."
"I find the product to be quite stable...It is a scalable solution...The documentation of VMware Horizon View is quite good."
"The most valuable features are Instant Clones and AppStacks."
"Tech support can be slow if you do not receive help from the US representatives."
"The product should expand its capabilities for integrating with other environments."
"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."
"Citrix Virtual Apps and Desktops is a complex solution."
"The video conferencing feature needs to be improved."
"Scalability depends on the server and the number of users in the organization."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
"There are a lot of shortfalls with supporting printing over XenApp."
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"The tool is not future-proof anymore."
"The integration could be improved."
"VMware support is okay, but sometimes it's a little bit hit or miss trying to get somebody who knows what they're doing and talking about."
"We would like to see better performance with the product."
"The solution must be faster and smoother."
"Reporting could be improved, we currently have to export manually."
"The initial setup is a little complicated."
"VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.