We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"It has the best remote working features."
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."
"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"The installation and maintenance are good."
"The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."
"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
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"I find the product to be quite stable...It is a scalable solution...The documentation of VMware Horizon View is quite good."
"The solution's most valuable feature is low bandwidth consumption. It helps to improve user experience."
"The ease of customizing the terminal, including the ability to add or decrease memory."
"It is a very scalable solution."
"VMware Horizon View is easy to configure and deploy."
"It has improved our business because now we can run applications and it's easier for our students to do their exams."
"The support from VMware is very good and they have amazing experts."
"The solution includes good user profiles and policies."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"Tech support can be slow if you do not receive help from the US representatives."
"Pricing and technical support need improvement."
"There is room for improvement because it has a lot of dependency on Active Directory and other things. If they could come up with something similar and native, a complete solution portfolio would help."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
"I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps."
"My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones."
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"The product's initial setup process could be easier."
"In the latest versions, the deployment of certificates on the console has been implemented. Although it is functional, it is not working as well as I would like. I hope this feature can be improved in the future."
"I would like to see more useful monitoring within users and a more useful help desk."
"Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy."
"They need to make troubleshooting, diagnostics, and error reporting a little better."
"VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics."
"The product has to improve its performance and connectivity."
"The solution must be faster and smoother."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.