We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"ICA/HDX optimization policies."
"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."
"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."
"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen."
"Instead of pointing to any single feature, I would say the most valuable aspect of Citrix Virtual Apps and Desktops is the overall product itself. Virtualized apps and desktops, in theory and in practice, are very helpful to users."
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"Instant Clone instantly creates another VM with a Delta disk, which is just the VMware backend. This helps with scalability and management."
"The product helped us deploy complex applications."
"VMware Horizon View is an easy-to-use solution."
"VMware Horizon View is easily scalable. Its onboarding is easy and comes with flash provisioning features."
"It is a very scalable solution."
"The initial setup is very simple."
"The ease of customizing the terminal, including the ability to add or decrease memory."
"The most valuable features of VMware Horizon View technology is easier to use and is user-friendly with the customers."
"For us, pricing is the most important feature to improve."
"I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps."
"We would like to be able to provide VDI, a full desktop, to each of our users."
"Pricing and technical support need improvement."
"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."
"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."
"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered."
"Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up."
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"There should be a function where one can connect and work; whenever not required, one can deprovision it."
"Technical support is only average and can be improved."
"Sometimes we had to force values so the end-user could continue working, which caused some information to get lost."
"Deployment and configuration could be simplified."
"Using a printer with the VDI is not a straightforward process."
"User profiles are something that needs to be improved."
"The issue now with VMware is that we don't know the future of the solution. Because if you follow the news, it was acquired by another company, and they are changing the old product line."
"In the next release, the performance, the speed, and the price need to be improved."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
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I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.