We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"XenDesktop has helped our users to work remotely with a better user experience."
"For our company's customers, I feel that the product is stable."
"Citrix DaaS’s most valuable feature is the virtualization of applications and desktops."
"We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today."
"The most valuable feature is how secure the solution is."
"The product is simple to set up, and its deep integration with Microsoft is also a valuable feature."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
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"The most valuable feature is that VMware Horizon is easy to setup."
"Users can log in from anywhere and from a variety of devices."
"Instant Clone instantly creates another VM with a Delta disk, which is just the VMware backend. This helps with scalability and management."
"The most valuable feature of this solution has been security."
"The most valuable features are that it is easy to use and easy to manage."
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"The solution has a lot of Visual Desktop's persistent and non-persistent desktops which publish the applications."
"Ability to log in from anywhere and from a variety of devices."
"I think Citrix's support is good, but sometimes it is a little slow."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"Citrix should consolidate the multiple tools currently required into a single platform."
"The product advances really fast. For some customers, we need better backwards compatibility."
"Tech support can be slow if you do not receive help from the US representatives."
"The initial setup has room for improvement."
"The video conferencing feature needs to be improved."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
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"The solution is very expensive."
"There is room for improvement in support. The response time could be faster."
"They need to make troubleshooting, diagnostics, and error reporting a little better."
"Lacks sufficiently robust audio redirections."
"Technical support could be better and faster."
"The technical support offered by VMware is an area with certain shortcomings where improvements are required."
"The product's initial setup process could be easier."
"Considering the tool's weaknesses, the product probably has scope for some improvement in the context of how the applications or Linux operating systems are delivered using VMware Horizon View."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.