We performed a comparison between VMware SRM (Site Recovery Manager) and Zerto based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Zerto wins out in this competition. Its consistent sub-second response for RTO and RPO makes it one of the most responsive and fastest in the marketplace today. Users are able to easily run tests and change scenarios without any effect on an organization's production.
"The most valuable features are the disaster recovery and testing."
"It eliminates the need for complex compliance requirements, making it a highly effective solution."
"In terms of resiliency, the most valuable aspect of SRM has been its effectiveness."
"The product is evolving and the vendor is committed to change."
"It is easy to implement for my clients."
"I like how VMware SRM is able to automate and orchestrate disaster recovery."
"The replication is the solution's most valuable feature. If we have some issues on the VM in the main site we can migrate it to another site automatically."
"We find the back up feature of this solution to be particularly valuable."
"The ability to quickly bring up VMs within a test environment allows us to test our disaster recovery functions and ensures that they would function just as well in an actual disaster scenario."
"The replication and recovery features are the most valuable... On two occasions, other departments in our organization reported issues with specific virtual machines. We used the checkpoint feature of the Zerto to enable the recovery of those machines to a point that was a few minutes prior to the problem."
"Zerto gives us peace of mind knowing that if we were attacked by ransomware, we would be able to recover data from the time before the ransomware to get us back to being fully functional."
"The most valuable feature is the ability to recover critical systems, such as public safety, within a few minutes. In addition, the RPO is six seconds of data loss, tops."
"The main purpose of this tool is to allow failover between different data centers and different locations. When one site is unavailable, we can start the failover activity and perform the failover task. When a primary location is unavailable, or there is some hardware or logical issue at the primary location, it allows us to resolve the problem. We are able to start services at safe locations. We handle the disaster recovery process, and this is the main function for which we are using it all the time."
"Zerto is easy to use and the interface is very intuitive."
"The whole package is valuable. The most useful feature for the company is the rapid RTO, which offers a faster return to operations and brings us back online quicker. The last time we had an issue, we recovered within about 36 minutes, which was probably the most valuable thing for us because, previously, it took four to seven days."
"VMware VM replication over narrow WAN bandwidth."
"You need a lot of knowledge to work with the interface because it is not really easy to use, and it would be great if the dashboard were simplified."
"The technical support is not very good and needs to make an effort to improve."
"The solution must provide better integration with third-party vendors."
"The user experience could be more friendly."
"There needs to be better stability during heavy capacity in future releases."
"The version we are currently using is not the latest and greatest but it has buggy behavior in some browsers."
"I would like to see this solution be more scalable."
"Technical support needs improvement, they are not very responsive."
"I would rate them an eight out of ten because not every response is as we expect. They do resolve the issue, but sometimes customers have unusual questions, and they are not able to say how exactly to fix that or how to do something,."
"I would like to request better reporting in Zerto. I can see the data that I need in the console, but if I need to put the data or the history into a report, it is difficult. It is something that auditors might require, so reporting is something that needs to be improved."
"The post-configuration part could be improved. For example, it would be super helpful to have the ability to modify DNS. Once the migration is done, we want to do some more modifications to the endpoint."
"I would like to see some graphical improvements in Zerto's interface. There's an option to export a list of all of our servers, but the information isn't presented the way we want. We want it in a specified sequence broken down by region, etc. We can't manipulate the data when we export it. Maybe they could change it to look more like an Excel sheet, and we can customize the graphics and data. We suggested these improvements to Zerto through their portal."
"Zerto's effect on our RPO can be improved."
"Long-term retention of files is a function that isn't available yet that I'm looking forward to them providing. The long-term retention is the only other thing that I think needs improvement."
"Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment."
"The email alerts can be excessive, so better control over frequency or resolution may be a worthwhile improvement."
VMware SRM is ranked 6th in Disaster Recovery (DR) Software with 69 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 234 reviews. VMware SRM is rated 8.0, while Zerto is rated 9.0. The top reviewer of VMware SRM writes "A scalable solution that integrates well with the VMware platform, but its platform agnostics do not support on-cloud usage". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". VMware SRM is most compared with Veeam Backup & Replication, Dell RecoverPoint for Virtual Machines, Azure Site Recovery, VMware Cloud Disaster Recovery and Nutanix Disaster Recovery as a Service , whereas Zerto is most compared with Veeam Backup & Replication, Rubrik, Dell RecoverPoint for Virtual Machines, Commvault Cloud and VMware Cloud Disaster Recovery. See our VMware SRM vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors.
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.