We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."
"Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it."
"It has very good performance in delivering 3D applications over WAN."
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"Users can log in from anywhere and from a variety of devices."
"VMware Horizon View is an easy-to-use solution."
"The solution's most valuable aspect is the VDI - the remote virtual desktop interface."
"The initial setup is very simple."
"The support from VMware is very good and they have amazing experts."
"The app virtualizing is a great feature."
"I like that it updates quickly and allows users to have virtual desktops."
"Horizon View's best features are that it gives you more control over the PCs on your infrastructure, and it's specialized for banking environments."
"The product advances really fast. For some customers, we need better backwards compatibility."
"There are many latency and slowness issues, which are things looked after by Citrix."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services."
"We would like to be able to provide VDI, a full desktop, to each of our users."
"In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V."
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"The system integration also needs some improvement."
"VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics."
"We would like to see better performance with the product."
"Sometimes we had to force values so the end-user could continue working, which caused some information to get lost."
"They need to make troubleshooting, diagnostics, and error reporting a little better."
"The solution’s stability and initial setup could be improved."
"The integration could be improved."
"I would like to see more useful monitoring within users and a more useful help desk."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 25 reviews while VMware Horizon View is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 31 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Enables secure delivery of applications and data, features exceptional stability over the Internet and handles demanding tasks like video playback, AutoCAD, and 3D image rendering smoothly". On the other hand, the top reviewer of VMware Horizon View writes "The solution's most valuable feature is its ability to work like a centralized management system". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
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I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.