We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment."
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
"Instead of pointing to any single feature, I would say the most valuable aspect of Citrix Virtual Apps and Desktops is the overall product itself. Virtualized apps and desktops, in theory and in practice, are very helpful to users."
"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."
"Citrix offers a range of products that can be used straight out of the box."
"The most valuable feature has to be the non-persistent desktop. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue."
"It virtualizes the application on your desktop."
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"It is a very stable product."
"The solution includes good user profiles and policies."
"The solution has a lot of Visual Desktop's persistent and non-persistent desktops which publish the applications."
"Users can log in from anywhere and from a variety of devices."
"The solution is seamless and easy to use."
"The solution is very user friendly."
"Horizon View's best features are that it gives you more control over the PCs on your infrastructure, and it's specialized for banking environments."
"Great sorting feature to create UI on demand."
"Using the app layering feature can be quite difficult and cumbersome."
"The solution's technical support is not so good."
"The initial setup is complex."
"For us, pricing is the most important feature to improve."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."
"There are a lot of shortfalls with supporting printing over XenApp."
"There have been many issues with stability."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"Considering the tool's weaknesses, the product probably has scope for some improvement in the context of how the applications or Linux operating systems are delivered using VMware Horizon View."
"The solution must be faster and smoother."
"VMware support is okay, but sometimes it's a little bit hit or miss trying to get somebody who knows what they're doing and talking about."
"The installation is complex and could be easier. The full installation with testing took a couple of weeks to complete."
"The solution’s stability and initial setup could be improved."
"Technical support could be better and faster."
"The standard license does not include certain features."
"The system is not designed to allow the client to log in easily."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.