We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"The most valuable feature is how secure the solution is."
"The tool helps me to connect with some apps of our company and resolve the tickets."
"The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology remotely is good. Our users are able to work and it's seamless. The performance is also good."
"This is a very stable solution which you can feel confident using."
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"The embedded features of the solution are valuable."
"VMware is very helpful for customized platforms that offer auto-promotion and auto-deprovision."
"Horizon View provides virtual desktops on demand."
"The most valuable features are Instant Clones and AppStacks."
"The solution is secure."
"The initial setup is pretty straightforward."
"Ability to log in from anywhere and from a variety of devices."
"The solution includes good user profiles and policies."
"The initial setup is complex."
"Citrix Virtual Apps and Desktops is a complex solution."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"The sales team does not focus on client needs but instead focuses on selling higher-priced items."
"Scalability depends on the server and the number of users in the organization."
"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."
"The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
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"The issue now with VMware is that we don't know the future of the solution. Because if you follow the news, it was acquired by another company, and they are changing the old product line."
"In the future, I would like to see better support for application virtualization."
"Using a printer with the VDI is not a straightforward process."
"Reporting could be improved, we currently have to export manually."
"In VMware Horizon View, app volume is an area of concern where improvements are required."
"In the next release, the performance, the speed, and the price need to be improved."
"The initial setup was complex, and you need system experience to walk through it."
"The initial startup costs for this solution are relatively high."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.