We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"My focus has primarily been on publishing virtual applications."
"We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"XenDesktop has helped our users to work remotely with a better user experience."
"The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly."
"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform."
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"Users can log in from anywhere and from a variety of devices."
"I appreciate how simple and straightforward the operation of VMware Horizon View is."
"Instant Clone instantly creates another VM with a Delta disk, which is just the VMware backend. This helps with scalability and management."
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"The most valuable feature of this solution is the clone variant. We have been using the linked clone for the past five years, but I am willing to support and take on the function of the instant cloud."
"It is a very stable solution...It is a very scalable solution."
"The app virtualizing is a great feature."
"The solution is seamless and easy to use."
"The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."
"I think Citrix's support is good, but sometimes it is a little slow."
"The initial setup is complex."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
"I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure."
"Citrix should consolidate the multiple tools currently required into a single platform."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"The monitoring and management is in need of improvement."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"I would like to see more useful monitoring within users and a more useful help desk."
"Sometimes, the protocol itself gets a bit laggy. If you have less than optimal switching and routing, it can get kind of laggy."
"Horizon View's pricing is high."
"In the area of automation, there are some improvements needed in the solution."
"In the next release, the performance, the speed, and the price need to be improved."
"Lacks sufficiently robust audio redirections."
"Using a printer with the VDI is not a straightforward process."
"User profiles are something that needs to be improved."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
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I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.