We performed a comparison between Spiceworks and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to use and easy to manage."
"It was easy to integrate Spiceworks with our existing setup."
"The most valuable features are the inventory and personalization."
"The solution is very stable. It's reliable and efficient."
"It's easy to understand."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."
"The initial setup was not complex."
"The most valuable feature is monitoring."
"It has good graphs of what is going on within the operating system."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"Our customers also like that they don't have to use multiple modules. Micro Focus and major vendors typically require you to buy several modules and plugins. Our customers do not like that. We offer them a single product for all their monitoring needs."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"We had some scalability issues with a large number of nodes."
"The user interface could be a bit better. They could update it a bit."
"I would like for this solution to be more cloud-friendly."
"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."
"Correlation of events would be a wonderful addition."
"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."
Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 98 reviews. Spiceworks is rated 7.8, while Zabbix is rated 8.2. The top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Spiceworks is most compared with Lansweeper, ServiceNow, Freshdesk, ManageEngine ServiceDesk Plus and Nagios Core, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our Spiceworks vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors.
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