We performed a comparison between Citrix Endpoint Management and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in UEM (Unified Endpoint Management)."We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Fortunately, now everything is streamlined into a single, unified platform."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The solution has reduced the risk of security breaches by 30%."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"The conditional access policies that we set up are very useful."
"The MAM applications of the product are great."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"We have seen improvements in compliance management on the devices."
"The product is capable of acting in many different ways to help secure architecture."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It has great communication capabilities for team chatting and web conferences."
"The solution has a very good log-in to the UI when compared to other solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution's voice services work well for our company."
"IceWarp has multiple applications that are easy to use for many people."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The add-ons must be integrated into the solution."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"There should be more focus on mobile device security and integration."
"The pricing could be improved."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"Requires integrating with ABM before enabling some of the features."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Support for inventory management of Apple devices should be added."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"The tool’s battery usage was high."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Our customers sometimes have problems receiving mail."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Citrix Endpoint Management is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.
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