Google Workspace Reviews

Name: Google Workspace
Brand: Google
Rating: 4 (92 reviews)

Vendor: Google

4.1 out of 5

92 reviews
95% willing to recommend

1,097 followers

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What is Google Workspace?UNIXBusinessApplication
Price:

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

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Google Workspace is the #1 ranked solution in top Email Applications, #3 ranked solution in top Wireless Email solutions, #5 ranked solution in top Cloud Storage solutions, and #5 ranked solution in top Content Collaboration Platforms. PeerSpot users give Google Workspace an average rating of 8.2 out of 10. Google Workspace is most commonly compared to SharePoint: Google Workspace vs SharePoint. Google Workspace is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 767,319 peers since 2012

Featured reviews

Jan-Kobza

Account Manager at Palo Alto Networks

Jul 31, 2022

Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email. If you need to open a second mail for comparison, that's not possible. When you switch from one view to the other, you can't keep one email open that you'd like to answer and a second one that you want to review. This isn't possible in Google Mail because it's an online tool, not an on-premise tool like Microsoft mail.

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SAGAR LAKHANI

Human Resources Manager at a wholesaler/distributor with 11-50 employees

Dec 19, 2022

Google Workspace does a pretty good job, so it doesn't have that much room for improvement, but what would make it even better is if its apps, for example, Gmail, could integrate with more apps, such as Evernote and specific cloud-based platforms. I know many third parties don't like working with each other, but if there's a way to integrate the solution with more apps, and it could be in one seamless system, that would be even better. In the next release of Google Workspace, I'd like it to have a predictive text or template feature, for example, in Gmail. When you're ready to craft an email, it would be great if the app automatically generates specific words, phrases, or sentences based on data pulled from prior Gmail conversations or chats. Google is doing this to an extent, but it still needs more improvement.

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Pranay Bokade

Presales-Bid Specialist at Mastek Ltd

Feb 29, 2024

The solution could improve in a variety of ways, including: 1. If you don't have internet access then only you can access the end-to-end functionalities of the tool otherwise only limited functionalities are accessible. 2. If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited. 3. You can experience challenges while Integrating it with some existing business tools. 4. Some of the features are not that effective to use as compared to the other products in the market. Google should come up with regular updates and enhanced features and functionalities.

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Google Workspace market share

Product category:

As of March 2024, the market share of Google Workspace in the Email Applications category stands at 25.3%, marking an increase of 22.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Applications

Key learnings from peers

Last updated Mar 4, 2024

Valuable Features

"Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner."
"It's secure. It offers data security and user privacy. I use it for personal purposes. The interface is okay, and it's easy to use."
"The solution offers a workflow where we can collaborate and share documents. Its most valuable features are Gmail and Google Drive. Google Drive is great for file collaboration. It improves productivity. The product is on the cloud; we don't have to connect to the office through a VPN."

Room for Improvement

"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"With the Internet of Things, a platform that integrates well with others would be even better."
"I believe Google Drive has potential for improvement. Enhancements could be made in terms of synchronization and the functionality of the Google Sheets app, particularly in areas like formulas and pivot tables, to make it more comparable to Microsoft Excel. Google Chat needs to make improvements so that we can send Excel and PDFs from the mobile app itself. I would like to see Google Bard integrated with the product."

Pricing

"We pay on yearly basis."
"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."
"The solution is expensive."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Google Workspace Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

Government

Comms Service Provider

Educational Organization

Manufacturing Company

Media Company

Retailer

Construction Company

University

Healthcare Company

Real Estate/Law Firm

Insurance Company

Hospitality Company

Energy/Utilities Company

Non Profit

Wholesaler/Distributor

Outsourcing Company

Recreational Facilities/Services Company

Legal Firm

Transportation Company

Consumer Goods Company

Performing Arts

Logistics Company

Pharma/Biotech Company

Marketing Services Firm

Compare Google Workspace with alternative products

Learn more about Google Workspace

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google Workspace was previously known as G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault.

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Google Workspace customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.