OpenText ALM / Quality Center Implementation Team

Ajit Kumar Rout - PeerSpot reviewer
Sr Quality Assurance Engineer at Wabtec Industrial

The deployment doesn't take much time. It is very fast.

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MR
Quality Lead at Vodafone

We don't do any maintenance. The solution is SaaS and managed by the Micro Focus team.

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LV
Head of Testing at Pick n Pay

We do the installation ourselves. I have a product administrator for all of the Micro Focus products in our environment who is doing all the administrative duties for us on all the Micro Focus products.

Regarding our implementation strategy, it becomes quite complex if you use other Micro Focus products as well. It's not as straightforward as just upgrading Quality Center. We use service virtualization and we use Mobile Center. For us, it's important that we follow the process to make sure that we're on the most recent releases of all products that can integrate. The integration portion of the Micro Focus documentation is quite important to us.

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Buyer's Guide
OpenText ALM / Quality Center
April 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
BJ
Program Test Manager at B and H Designs

We implemented the solution using a vendor team. They have been supportive in explaining the new configuration and values and how they have changed since I used it last.

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Saket Pandey - PeerSpot reviewer
Product Manager at a hospitality company with 51-200 employees

We implemented the solution by ourselves. We indigenously built a model for integration. We were a team of seven and an executive, meaning eight members were involved. The team included software developers and product managers.

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Krishna Puti - PeerSpot reviewer
Director - Quality Assurance Engineering at QualiZeal

We need one engineer to deploy and maintain the product.

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Mohana Bommena - PeerSpot reviewer
Test Manager at a comms service provider with 11-50 employees

We used a third party for the setup.

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Don Ingerson - PeerSpot reviewer
QA Automation Engineer at Global Fortune 500 Company
it_user368166 - PeerSpot reviewer
Sr. Performance Engineer, ITQCoE at JetBlue Airways Corporation

We have done the implementation in-house.

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it_user468120 - PeerSpot reviewer
QA Program Manager-Quality Assurance at NBC Universal

It was done by our tool administrator.

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AY
Managing Partner at Verve Square Technologies

We did have some internal help, but we didn't have a full-time consultant. We didn't have any external help. We used a team of three people (part-time consultants).

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IM
Senior SW Quality Manager at a tech services company with 1,001-5,000 employees

The implementation team was all internal: two other people and myself.

I started with the testing. Then, after the launch, I was working with the requirements and defects. Therefore, the deployment was a step-by-step process for quite a long time.

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SR
Tools Architect at S2 Integrators

Initially, the implementation was done by Micro Focus. After that, the four admins take of upgrading, et cetera. The initial implementation was done many years ago by Micro Focus, and thereafter it's all the admins who take care of everything else.

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PA
Head of Testing - Warehouse Solutions at a financial services firm with 10,001+ employees

The deployment is done in-house.

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SF
Sr. Manager - SAP Authorization & Complaince at a pharma/biotech company with 1,001-5,000 employees

The tool was simple enough to learn by using the manuals. I learned how to configure the tool, and I conducted the company-wide training. I maintain and configure the system.

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CG
Presales Consultant at Oracle

Vendor. The team was very qualified, both technically and from a user perspective.

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it_user377415 - PeerSpot reviewer
Sr Consultant at a tech services company with 10,001+ employees

We used a vendor team with in-house machines for the implementation.

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it_user704238 - PeerSpot reviewer
Process Architect at a aerospace/defense firm with 10,001+ employees

The implementation was done in-house.

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it_user285057 - PeerSpot reviewer
Solution Architect at a pharma/biotech company with 10,001+ employees

It was done in-house.

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it_user280944 - PeerSpot reviewer
System Analyst at a mining and metals company with 1,001-5,000 employees

It was done in-house. The team that works here has experience with HP Quality Center and ALM on other projects. The team expertise is high.

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JO
Principle consultant at Active Data Consulting Services Pty Ltd

We developed our solution in-house.

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it_user363180 - PeerSpot reviewer
Software Tools Specialist at a media company with 10,001+ employees

We implemented it ourselves.

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it_user326448 - PeerSpot reviewer
Technical Test Analyst and Automation Engineer at Unum

The initial deployment was with a vendor over 14 years ago, but all subsequent updates have been done in-house.

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it_user5136 - PeerSpot reviewer
Senior Manager of eCommerce at a wholesaler/distributor with 1,001-5,000 employees

It was done in-house.

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it_user366735 - PeerSpot reviewer
Senior Test Lead at a comms service provider with 10,001+ employees

They come in and set it up.

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it_user302679 - PeerSpot reviewer
Manager - System Engineering at a comms service provider with 1,001-5,000 employees

We have an in-house one team who are supporting several portfolios within our IT organization. I would say their level of expertise is good to excellent.

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it_user303021 - PeerSpot reviewer
Software Quality Engineer III at National Insurance Producer Registry

Initially we implemented Quality Center ourselves but then went with an outside vendor later due to some complications. Depending on the complexity of your organization I recommend working with an approved vendor or service partner to setup your installation.

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it_user294942 - PeerSpot reviewer
Automation Test Lead at a energy/utilities company with 5,001-10,000 employees

HP ALM resellers typically perform the initial set up and configuration of the HP ALM site and user projects. In some cases, larger testing firms are also resellers and provide the tool as part of the project. I fundamentally disagree with buying a tool from its eventual user.

I advise clients to do the upfront planning and limit users with access to the site administration console to three or less. The planning required for a successful implementation requires much more time and effort than the deployment itself. Deployments are typically scripted while planning requires humans. Access to the HP ALM site console is separate from project access. I have seen sites with twenty or more registered site administrators. I believe this occurs more as a symptom of long term neglect than an implementation issue.

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it_user104988 - PeerSpot reviewer
Senior Performance Consultant at a computer software company with 51-200 employees
Set up was implemented through a vendor team and the vendor team was very knowledgeable and helpful. View full review »
it_user280062 - PeerSpot reviewer
Owner with 51-200 employees

I was a consultant for a Fortune 500 company where we implemented this product not only in our own environment, but for our clients as well. I have implemented this product to over 50 companies since 2006, including top pharmaceutical, and medical device companies within the health and life sciences industry.

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AB
Test Specialist at a consultancy with self employed

I always see ALM as an enterprise solution, so I don't go for the project implementation. You also need to maintain it. If one project has an issue, it may be very different in another project. There's also an issue when you have a user who is working multiple projects. E.g., where does the user have an issue? From a maintenance perspective, project implementation is not very handy so I always try to treat it as an enterprise solution, not as a project solution.

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it_user335340 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees

It was implemented before I joined the company.

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it_user209856 - PeerSpot reviewer
Testing Manager at a manufacturing company with 1,001-5,000 employees

We had an in-house admin team.

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it_user178239 - PeerSpot reviewer
Transition Manager with 1,001-5,000 employees

Very good and professional.

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it_user330399 - PeerSpot reviewer
Principle Specialist at a comms service provider with 1,001-5,000 employees

HP hosts the application with no issues, and a vendor does the desktop update. This desktop vendor is expensive and inflexible.

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PT
System Engineer at Tata Consultancy

We used a third-party team.

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it_user293907 - PeerSpot reviewer
Global Technical Lead, Development Services at a manufacturing company with 1,001-5,000 employees

A vendor was used for support during the implementation, but we had internal knowledge as well.

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MG
Principal Consultant at Inspired Testing

We are implementors. We help clients set up and deploy the solution.

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it_user277035 - PeerSpot reviewer
QA Manager and Manager Systems Test at a renewables & environment company with 501-1,000 employees

We did it in-house.

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it_user265974 - PeerSpot reviewer
Manager at a outsourcing company with 501-1,000 employees

We used a mix of an in-house team and a vendor team.

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it_user437799 - PeerSpot reviewer
Validation Office at a pharma/biotech company with 51-200 employees

An in-house team implemented it.

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it_user273456 - PeerSpot reviewer
Software Engineer in Test with 201-500 employees

We used an in-house team to implement.

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it_user437799 - PeerSpot reviewer
Validation Office at a pharma/biotech company with 51-200 employees

The vendor was okay. The person sent in to do the installation was very knowledgeable on the product.

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it_user568668 - PeerSpot reviewer
QA at a healthcare company with 10,001+ employees
it_user271344 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees

We did it in-house.

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it_user285993 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees

We paid for an HP consultant who wasn't experienced. They called everyday about everything to the central development team of HP.

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RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees

We implemented it in-house.

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it_user212025 - PeerSpot reviewer
ALM Administrator & Software QA Pro at a healthcare company with 501-1,000 employees

We used a vendor who were 10/10.

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it_user199773 - PeerSpot reviewer
Team Lead at a tech company with 1,001-5,000 employees

In-house implementation.

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it_user70752 - PeerSpot reviewer
IT Administrator at a tech vendor with 51-200 employees
In-house team View full review »
it_user336984 - PeerSpot reviewer
Quality Analyst at a tech services company with 501-1,000 employees

An in-house team performed implementation as needed.

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it_user161829 - PeerSpot reviewer
Test Analyst at a tech services company with 51-200 employees
it_user285987 - PeerSpot reviewer
Software Engineer at a comms service provider with 10,001+ employees

We did it in-house.

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it_user715014 - PeerSpot reviewer
Senior Technical Test Analyst at a tech services company with 1,001-5,000 employees
it_user181566 - PeerSpot reviewer
OATS Engineer-Onsite Consultant at a energy/utilities company with 1,001-5,000 employees

It was implemented by our client team and we helped them with the offshore installation.

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Buyer's Guide
OpenText ALM / Quality Center
April 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.