VMAX [EOL] Customer Service and Support

RS
Senior Systems Engineer at a financial services firm with 201-500 employees

The technical support is very good. We had a few problems with it, but that's a rare instance where I have opened a case, other than failed hardware. The support has been very good for this product.

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Ali Yazıcı - PeerSpot reviewer
IT Service Manager at Kuveyt Turk Participation Bank

The technical support is good.

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Ali Yazıcı - PeerSpot reviewer
IT Service Manager at Kuveyt Turk Participation Bank

The technical support is very good and we are satisfied with it.

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Buyer's Guide
VMAX [EOL]
March 2024
Learn what your peers think about VMAX [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
it_user240936 - PeerSpot reviewer
Senior Consultant at a tech services company with 10,001+ employees

Technical support is very affirmative and efficient.

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RL
Consultant at a government with 1,001-5,000 employees

Technical support has been good as far as our support is concerned. Their response time has been good. I'm speaking for both our local support as well as the remote support we have received.

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it_user159387 - PeerSpot reviewer
Works at a tech services company with 10,001+ employees
Customer Service:

It is one of the best support I have worked with.

Technical Support:

It is one of the best support I have worked with.

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it_user164970 - PeerSpot reviewer
Manager Storage and Virtualization with 501-1,000 employees
Customer Service:

Excellent.

Technical Support:

Excellent.

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Buyer's Guide
VMAX [EOL]
March 2024
Learn what your peers think about VMAX [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.