Unicenter Service Desk

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4
May 30 2012 2:39pm
Great flexibility for every environment, but minor issues creep up including product stability
Pros:
Great flexibility for every environment and many features are available. This product is great for the customer, starting with just Request Management or the full Service Management suite.
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Highly customizable which is a mixed blessing
Pros:
The Service Now product is very configurable to meet your business process, which is very important. The web interface is clean and fast and the product works on iPad and smartphone devices. Changes are easy to make and update throughout the environments. The visual workflow editor is simply...
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