HCL Digital Commerce Reviews

Name: HCL Digital Commerce
Brand: HCLTech
Rating: 4 (5 reviews)

4.3 out of 5

5 reviews
100% willing to recommend

896 followers

What is HCL Digital Commerce?UNIXBusinessApplication
Price:

IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

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HCL Digital Commerce is the #6 ranked solution in top eCommerce Platforms. PeerSpot users give HCL Digital Commerce an average rating of 8.6 out of 10. HCL Digital Commerce is most commonly compared to SAP Hybris Commerce: HCL Digital Commerce vs SAP Hybris Commerce. HCL Digital Commerce is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

eCommerce Platforms

April 2024

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Helped 768,246 peers since 2012

Featured reviews

reviewer1498065

Head of Business Consulting at a computer software company with 1,001-5,000 employees

Apr 10, 2022

There are different use cases such as fashion retail eCommerce and B2B-component manufacturing. We also have B2B Info Commerce that can be reached and browsed by many people, including end-users, but only a specific B2B client can view prices and acquire the product. So, we have very different use…

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VivekRana

Technical lead at Royal Cyber Inc.

Dec 9, 2022

This is basically an e-commerce packaged solution. It gives you an end-to-end solution for your e-commerce platform for products and it enables the publication of catalogs. I'm a technical lead The value of HCL is that it provides a complete solution and there's no need to develop an application…

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it_user303306

Director at Creatim

Sep 11, 2015

The promotion engine is definitively one of the highlights. It facilitates precision marketing and dynamic segmentation (based on the shopper’s insights and behavior). Business user can set up promotion and segmentation rules simply by dragging and dropping the component icons. All the B2C and B2B…

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HCL Digital Commerce market share

As of March 2024, the market share of HCL Digital Commerce in the eCommerce Platforms category stands at 6.2%, marking an increase of 21.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

eCommerce Platforms

Key learnings from peers

Valuable Features

"Has all the modules needed for an order management solution."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."

Room for Improvement

"Lacks option to purchase individual modules."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The product catalog is an area that needs improvement."