Badges

75 Points
9 Years

User Activity

Over 9 years ago
I will beg to differ on the issue of password management. While it is true that establishing users and passwords is a fairly simple and straightforward proposition, the "art" of the solution lies in the capabilities provided to the individual users once passwords areā€¦

Projects

Almost 10 years ago
Established out-sourced data center capacity
Established out-sourced data center capacity - and four years later changed outsource provider and managed "hot" move of data center and application to a new site and hosting company

About me

Senior Operations/IT leader focused on creating and sustaining the structure and relationships needed to profitably address internal and external customer needs. Whether improving existing operations, or starting projects at the ground level, leverages understanding of customer value drivers with experience and knowledge. Assembles and manages internal and outsourced development resources, personnel and operations teams to get the job done om-time and on-budget.

Leads cross-functional teams to launch new processes,products, and lines of business. Strategic planning, innovative product/market development, Service Level Agreement (SLA) development and tracking, M&A due diligence, domestic and international business operations and management are key strengths.

Combines understanding of business trends and technology applications with focus on users, customers, value drivers; internal processes and procedures; and financial, legal and regulatory requirements. Quickly grasps complex topics, identifies and analyzes key issues, formulates implementation plans, and develops and tracks business structure while clearly communicating verbally and in writing with all stakeholders.

Specialties: Project Management and Planning; Establishing and Managing Outsourcer Relationships; Business Plan Development; Budget Development, Management and Tracking; Operations Management and Analysis; Process Development; Documentation and Communication, Contract Negotiation; Due Diligence; and Business Development

Currently looking for an opportunity to develop/manage an internal or external service, line of business, or IT project.

Interesting Projects and Accomplishments