Badges
75 Points
9 Years
User Activity
Almost 9 years ago
Anna - Thanks for putting your thoughts in comprehensive manner. I would agree with most of your comments except that Suger CRM is hard to interface with. I have consulted and implemented Suger CRM for one of SME (small & medium size enterprise) and found it to be very user…
About 9 years ago
Commented on Marketo integration with Microsoft Power BI
I have used Marketo as an independent Marketing software and integrating it with other downstream systems leveraging Enterprise Service Bus. It will be interesting to note how out of box MS Power BI Connector can speed up data flow across the system and reduce the challenges…
About 9 years ago
Answered a question: Can you recommend a graphic illustration tool to model the architecture of IT systems?
I have used different Architecture Modeling Tools such as Microsoft Visio ,IBM Enterprise Architecture and recently started using AHA (for visual representation of Product road map along with Architecture modeling). I find Visio to be simple, intuitive and meeting all of…
Over 9 years ago
Answered a question: Do you know of a solution which fulfills the requirements listed below?
I assume most of your requirements can be met by following below technologies
1) Open Text Content suit
2) Open Text Capture Center
3) Open Text Process suit
Above can work & meet most of your requirements..I refer above technologies as Mail room technologies that i have…
Over 9 years ago
Answered a question: What is your experience working with different BPM Software?
Thanks Andy..your inputs are helpful...
Many Thanks
Pratyush
Over 9 years ago
Answered a question: What is your experience working with different BPM Software?
Thanks Andy. Would you have an idea as to how Appian priced compared to other BPM suit? Does it also offer Enterprise content management capabilities?
Many Thanks
Pratysuh
Over 9 years ago
Answered a question: What is your experience working with different BPM Software?
Thanks Kurt. I have never heard Bizagi. I would appreciate of you can put your Bizagi experience in your response. Maybe that may turn out to be better proposition for us...
Many Thanks
Pratyush
Over 9 years ago
Answered a question: What are the biggest reasons for migrating to Salesforce from other CRMs?
1) Great Usability 2) No upfront capital Cost 3) No worry about Upgrade 4) Social Collaboration - Chatter 5) Mobility compatible along with great Mobile App in App central 6) Good Functionality ( 360 customer view , ROI tracking , simple lead tracking process etc) 7) Great…
Almost 10 years ago
Answered a question: Do you know other SFDC tools, beside Aprimo, that can be used by salespeople to monitor every move their prospects make?
Hi Alin - If I may ask you, what exact details your sales people are trying to monitor about Prospects? There are few apps in the salesforce app store that can help you if your use case is simple. I have used Marketo in automating complex marketing process (MRM , ROI…
Almost 10 years ago
Answered a question: SharePoint vs. Autonomy TeamSite: compare and contrast?
Hi Swarna - What is your use case of using either of the 2 products? I can give my opinion /or experience based on your requirements/or business need.
Thanks
Pratyush
Almost 10 years ago
Answered a question: Should we choose Salesforce, SAP CRM, Sugar CRM, inContact, Vocalcom, Oracle RightNow or build our own custom app?
Steve - My clients run contact center for a 30000 seat and is looking for multi-channel Outbound & inbound capabilities along with an ability to have productivity tool set for Agent & Supervisor. 2nd phase of requirement is towards intelligent dash-boarding ,predictive…
Almost 10 years ago
Answered a question: Should we choose Salesforce, SAP CRM, Sugar CRM, inContact, Vocalcom, Oracle RightNow or build our own custom app?
Thanks everyone for your response. I am consulting for a company that has been in the contact center business for over 30 + years and have great understanding about contact center process, its evolution and different tools in the market. That is one of the rational for…
Almost 10 years ago
Answered a question: How do Sharepoint and Yammer match up to IBM’s connection solution?
I have experience using Yammer, Sharepoint, IBM -Sametime, Cisco-webex as a social platform. I liked Cisco - webex for various reason - Easy to use, online conferencing, blog, message broadcast, desktop share, meeting scheduler and seamless integration with MS office…
Almost 10 years ago
Contributed a review of Siebel CRM: Functionally is very rich with a lot of challenges related to user adoption and performance
Almost 10 years ago
Contributed a review of Salesforce Sales Cloud: Simple, intuitive, user friendly software with certain challenges in digitizing complex business processes around CRM
Almost 10 years ago
Answered a question: Salesforce.com is positioned in the Leaders Quadrant in the 2014 Gartner report. What are your experiences with it?
I would prefer to chose platform based on specific needs vs directly looking at Gartner report however I agree that quadrant placement of different products can be used gain perspective
I have used Siebel , Salesforce ,Saleslogix ,Rightnow & Vocalcom.Based on my experience…
Projects
Almost 10 years ago
Siebel to Salesforce Migration in 20 + countriesSiebel to Salesforce Migration in 20 + countries in record 6 months without exceeding budget & efforts.
Experience
Following
Reviews
Almost 10 years ago
Siebel CRM
Almost 10 years ago
Salesforce Sales Cloud
Answers
About 9 years ago
Enterprise Architecture Management
Over 9 years ago
Business Process Management (BPM)
Over 9 years ago
Business Process Management (BPM)
Over 9 years ago
Business Process Management (BPM)
Over 9 years ago
Business Process Management (BPM)
Almost 10 years ago
Marketing Automation
Almost 10 years ago
CRM Customer Engagement Centers
Almost 10 years ago
CRM Customer Engagement Centers
Almost 10 years ago
Enterprise Social Software
Comments
About me
Pratyush Singh is passionate, proven IT leader with over 14+ years of diversified and challenging experiences in information technology including CRM,After Market Services & Connected Asset Management in IT Products ,Services & Consulting Organization. I have lead & managed 6 full scale implementation in CRM (Siebel & Sales force) & multiple modules implementation across sales & services Organization. I have also successfully run Programs/Initiatives unrelated to my hardcore skill sets as I understand what it means to deliver & what it takes to deliver to create massive business value through IT investment …
Key skill sets : Very Strong ( Siebel , Salesforce, BM, ServiceMax, Interface Technology, SOA ,Webservices,Business Intelligence,DWH) , Good knowledge ( Axeda , Presto, Servigistics), Picking up ( Industrial Internet,Connected Asset Management,Connected Car, Big Data, Advanced Analytics)
Process knowledge : Very Strong : ( Sales , Commercial, Marketing, Field Services, Service Operations, Spare Parts, Warehouse management) :Good ( Supply chain, Finance), Lean Six Sigma
Industry : Energy ,O&G, Utility, BFSI, Healthcare,Automobile
Experience Category :Large Global delivery, Enterprise Architecture , Program Management , Project Execution , Pre-sales , Business development, People Management,Lean Six Sigma
Interesting Projects and Accomplishments
Almost 10 years ago
