DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.
The most valuable features of DX Spectrum include its comprehensive alerts, web interface, capability of handling and monitoring with SNMP, Global Collections for efficient device management, SANM for customizable notifications, simplicity of configuration, scalability, carrier compatibility, event correlation mechanism, multi-customer approach, excellent network coverage, root cause analysis capabilities, stability, scalability, integration with CA Service Desk, and configuration manager.
The users of DX Spectrum have provided several suggestions for improvement. They mentioned that the product is complicated to use and requires training to learn effectively. The pricing of the solution is also considered to be high and could be better.
Users would like to see better integration with other Broadcom products, as currently, separate servers are needed for different functionalities. The lack of multi-tenancy capability is a drawback, and users would prefer a tool that allows for multiple customers to be managed on one instance. Event management and correlation need enhancement, as it currently requires manual manipulation of files.
The tool is also lacking in business layer integration and the ability to correlate infrastructure issues with business issues. Users expressed the need for improved reporting capabilities, easier device monitor configuration, and integration with reporting tools like Grafana.
The Java console is seen as unnecessary, and language support for Turkish is desired. Seamless integration with cloud-based management products and other Broadcom solutions is also suggested.
The use of DX Spectrum has resulted in a reduction in operational costs and improved efficiency for companies. The automation and monitoring capabilities provided by the software have allowed the operators to quickly understand and address issues, leading to faster problem-solving and resolution. This has ultimately resulted in a higher return on investment.
The pricing for DX Spectrum is considered expensive compared to other tools in the market. Users feel that the cost needs improvement and have had a negative experience with licensing and pricing since the acquisition by Broadcom.
The sales contracts have become complicated and the solution is much more expensive than before. Additionally, new customers cannot buy DX Spectrum directly, but instead, they can purchase DX NetOps, which includes Spectrum as part of the product family.
Some users are on a perpetual license, while others are transitioning to a subscription model.
The primary use case of DX Spectrum is network monitoring, including network discovery, performance monitoring, and alert management. It is primarily used in data centers and is effective in notifying users of any network equipment issues.
The solution is also used for configuration management and reporting. DX Spectrum is highly recommended for monitoring large-scale networks and is commonly used in secured networks.
The quality of customer service and support for DX Spectrum varies depending on the individuals involved. Some customers have had issues with the support quality when routed to India. However, others have had positive experiences, with most of the tech support people being knowledgeable and quick to help resolve problems.
The initial setup process for DX Spectrum varies in complexity and duration. Some users find it easy and straightforward, especially for Windows, while others consider it to be quite complex and require a lot of knowledge.
The setup process can involve deploying various server components, which can be time-consuming and may require a month of preparation. However, once everything is prepared, the actual deployment can be done in just one day.
The number of staff required also varies, with one person typically needed for the Spectrum piece and additional personnel for network preparation.
Maintenance mainly involves keeping the system up to date, with daily backups and replication between SpectroSERVERs needing to be maintained.
The solution of DX Spectrum is generally considered to be scalable. Most users agree that DX Spectrum is highly scalable and has no limitations. The solution is used by large enterprises and the biggest ISPs and carriers in Turkey, for example, indicating its ability to handle a significant number of devices.
Users generally have a positive view of the stability of the DX Spectrum solution. They rate it highly, mentioning that it is stable and mature, without any significant bugs. Some users acknowledge occasional issues, however, overall, they consider it a reliable and stable product.
DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.
DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.
DX Spectrum Features
DX Spectrum has many valuable key features. Some of the most useful ones include:
DX Spectrum Benefits
There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:
Reviews from Real Users
DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:
Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”
Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”
DX Spectrum was previously known as CA Spectrum.
National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
