One area where they could improve is in providing real-time support options because now you need to open a support ticket and wait for their response. It would greatly benefit customers if they implemented an online chat or messaging system for quicker assistance. I have found their Content Delivery Network service to be lacking in quality, and it could certainly be enhanced to provide better performance. I would also like to see improvements in the deployment process, as it currently takes more time than desirable. Another significant concern is that their service when your website is down, turns it into a static site. This means that if customers try to visit your site during downtime, they will see old content from the static site, which is not ideal. The CDN and tracking services are areas that need improvement, as well as addressing their bandwidth limitations.
