BizTalk Server vs Pega BPM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BizTalk Server
Ranking in Process Automation
16th
Average Rating
7.4
Number of Reviews
12
Ranking in other categories
Business-to-Business Middleware (6th)
Pega BPM
Ranking in Process Automation
2nd
Average Rating
8.2
Number of Reviews
58
Ranking in other categories
Business Process Management (BPM) (3rd), Rapid Application Development Software (8th), Low-Code Development Platforms (7th)
 

Market share comparison

As of June 2024, in the Process Automation category, the market share of BizTalk Server is 0.9% and it decreased by 1.7% compared to the previous year. The market share of Pega BPM is 9.4% and it decreased by 27.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
Unique Categories:
Business-to-Business Middleware
7.7%
Business Process Management (BPM)
6.4%
Rapid Application Development Software
4.9%
 

Featured Reviews

Srinidhi S - PeerSpot reviewer
Apr 17, 2024
For production environments, messages are easily stored within the MessageBox database and offers multiple deployment methods
Some room for improvement means... it's legacy. It's an on-premises system, requiring physical servers for deployment. This is different from Azure; you don't need any servers with Azure. If you have a subscription, you can do whatever you want. There are unit restrictions based on the environment (like non-production vs. production) in BizTalk. You need physical servers and databases. In Azure, those are not required – it's all in the cloud. Now, we have the option of integrating accounts and the On-Premises Data Gateway to connect on-premises BizTalk with Azure. But the trend is moving towards Azure. Not everyone wants a hybrid model. Companies are still going with hybrid scenarios, but they want both BizTalk and Azure. See, whatever you can do in BizTalk, you cannot do the same things the same way in Azure. One example is tracking. In BizTalk, especially for production environments, messages are easily stored within the MessageBox database. Support can assist in retrieving them directly. It's not as easy to track in Azure – everyone can potentially access it, and even reprocessing is different. Logic Apps have a preview mode. If a Logic App is stuck at a particular action, you can resubmit from there. Microsoft is still making improvements – I don't know when they'll have general availability for these features. However, tracking and message storage are more complex in Azure. We have to use Azure Blob storage for archiving, whereas in BizTalk, it's a built-in feature of the MessageBox DB. If you need to debug at any point, you can do so easily in BizTalk. This is one aspect influenced by the on-premises nature of BizTalk. Since everything is moving to the cloud, Microsoft will also end support for BizTalk Server 2030 – there won't be any further support. I don't think they'll release any new versions. 2020 was the last, and it's been four years. After the end of support, I think companies currently using BizTalk will move to Azure or another cloud-based integration technology.
RD
Jun 26, 2022
An easy to set up solution with a very helpful customer service team and strong KYC onboarding
When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information There is definitely an advantage to digitization, so we recommend Pega to our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the tool's stability a nine out of ten."
"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."
"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."
"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."
"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."
"The most valuable feature is its reliability and stability. The first version of BizTalk was released in 2000, and many companies still use it. It was stable until 2013 when we had support."
"Compared to the current solutions I use, like Azure Logic Apps and other cloud services, BizTalk was far better and more reliable."
"BIzTalk's integration with Visual Studio is the most valuable feature of this product."
"The most valuable feature of Pega BPM is its architecture."
"Powerful, full-featured business process management with excellent support"
"Can do a lot of things with minimum time and cost."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"The tool reduces our costs."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"The technical support of Pega BPM is very good."
 

Cons

"BizTalk lacks native cloud support. BizTalk doesn't offer in-built support for cloud. We need to use third-party adapters to connect it to cloud services."
"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."
"The product's deployment can be quicker"
"BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features."
"It's an on-premises system, requiring physical servers for deployment. This is different from Azure; you don't need any servers with Azure. If you have a subscription, you can do whatever you want. There are unit restrictions based on the environment (like non-production vs. production) in BizTalk. You need physical servers and databases. In Azure, those are not required – it's all in the cloud."
"BizTalk Server is an outdated legacy system that does not support messaging."
"The product could be improved in monitoring, managing, and support functionalities."
"The deployment could be simplified."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"The solution could be more scalable."
"UI needs improvement."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
 

Pricing and Cost Advice

"BizTalk Server is cheap. I would rate its pricing a two out of five."
"The cost will depend on the client's requirements."
"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."
"It was not cheap, but it was affordable."
"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."
"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."
"The price of Pega BPM is in the middle range compared to other solutions."
"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."
"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"Licensing is expensive. You need to wisely select between per user and per case."
"Pega is expensive."
"We do not have to purchase any licenses for the product."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Retailer
7%
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BizTalk Server?
The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.
What needs improvement with BizTalk Server?
The product's deployment can be quicker
What advice do you have for others considering BizTalk Server?
I recommend the product since it has helped us with verification and messaging. I rate it a seven out of ten.
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Also Known As

No data available
Pegasystems, SmartBPM
 

Learn More

Video not available
 

Overview

 

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about BizTalk Server vs. Pega BPM and other solutions. Updated: May 2024.
787,226 professionals have used our research since 2012.