Hyland OnBase vs Informatica Business Process Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Hyland OnBase
Ranking in Business Process Management (BPM)
25th
Average Rating
8.0
Number of Reviews
8
Ranking in other categories
Enterprise Content Management (8th), Low-Code Development Platforms (22nd)
Informatica Business Proces...
Ranking in Business Process Management (BPM)
21st
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Business Process Management (BPM) category, the market share of Hyland OnBase is 0.5% and it decreased by 12.6% compared to the previous year. The market share of Informatica Business Process Manager is 0.4% and it decreased by 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
Unique Categories:
Enterprise Content Management
7.9%
Low-Code Development Platforms
0.5%
No other categories found
 

Featured Reviews

NG
Dec 8, 2022
Good security and dashboards with a low-code environment
The dashboards do have some room for improvement as compared to the other vendors which are there in the market. That said, it depends on the use case that the customer has. They need to focus on security for financial organizations and healthcare domains that are using it. For them, while the current dashboards are meeting their needs, the market is changing. They do need some transformation on top of it. In terms of reporting, we don't have anything on the artificial intelligence side. For example, if one of my customers is uploading their invoice, they have an OCR feature which is known as Optical Character Recognition, and their system does read those things; however, in this solution, they don't have a mechanism, as of now, to improve it further. Therefore, if I have uploaded an invoice that includes my name, it should be able to suggest to me that there are other documents that already have this name in them. The search engines could use some artificial intelligence to make the solution much, much better. If I'm using Google, and if I try to search for a name with a string, it will show me all the files which are coming with the name, which are all the listings of the files, before I add the complete name. Then it will start displaying the list of files. The search functionality in this product should offer a similar approach and make suggestions based on what you are typing. The troubleshooting guidelines could be more clear during the initial setup.
KD
Jul 26, 2023
An easy-to-use solution for ETL purposes
We use the solution for ETL purposes.  Informatica Business Process Manager is easy to use and learn.  I need to have some insight into the tool's cloud capabilities.  I have been using the solution for four to five years.  The solution is fairly stable.  The product is scalable and my company…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the cloud and its integrability."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The solution is very developed and we are not taking full advantage of its functionalities."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I know that there are two good features, APN and ServiceNow but we haven't explored all of its features yet."
"There isn't any human touch involved. It's just an automated business process to build different applications and talking to various APIs using the client's ecosystems. We then build new functionalities out of it."
"Informatica Business Process Manager is easy to use and learn."
 

Cons

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"I need to have some insight into the tool's cloud capabilities."
"We haven't had many technical issues. We don't use all of the components of the tool that are more complex and error-prone."
 

Pricing and Cost Advice

"OnBase is reasonably priced."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The tool's price is high."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Government
12%
Insurance Company
9%
Mining And Metals Company
16%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What needs improvement with Hyland OnBase?
We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated.
What do you like most about Informatica Business Process Manager?
Informatica Business Process Manager is easy to use and learn.
What needs improvement with Informatica Business Process Manager?
I need to have some insight into the tool's cloud capabilities.
 

Also Known As

OnBase
ActiveVOS, Active Endpoints, Informatica BPM
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
The Travel Company, Carbonite
Find out what your peers are saying about Hyland OnBase vs. Informatica Business Process Manager and other solutions. Updated: June 2024.
787,383 professionals have used our research since 2012.