Lucidchart vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

iGrafx Process360 Live Plat...
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
Business Process Design (15th), Business Process Management (BPM) (20th), Process Mining (10th)
Lucidchart
Average Rating
8.6
Number of Reviews
54
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
 

Market share comparison

As of June 2024, in the Business Process Design category, the market share of iGrafx Process360 Live Platform is 1.0% and it decreased by 37.2% compared to the previous year. The market share of Lucidchart is 10.0% and it increased by 38.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
Unique Categories:
Business Process Management (BPM)
0.4%
Mind Mapping Software
32.7%
Visual Collaboration Platforms
12.2%
 

Featured Reviews

SangameshwarKadole - PeerSpot reviewer
Aug 25, 2023
A reasonably stable BPM solution useful for process governance and process mining
The solution, iGrafx, is used in my company globally as a BPM solution. I use iGrafx since I am involved in process or service modeling for my company. My company uses iGrafx for web modeling and iGrafx FlowCharter's desktop version, apart from the solution's other functionalities, like iGrafx…
SG
Nov 28, 2022
Good performance, user-friendly, easy to create flowcharts and documentation
Creating flowcharts and documentation is easy to do and the results are very nice. I think that this solution is good in terms of its visualizations and it helps to understand process flows and workflows. The flowcharts and wireframes are very nice and easy to use. The features for creating database schemas and modifying existing data structures are things that I have used a little bit. I find that this is a good tool when working with databases and it helps with strategy planning, ideation, and project planning. It is definitely important to use that Lucidchart accommodates both Mac and PC users. We have work that is done collaboratively in teams and we need to be able to share between team members. This is important regardless of platform. Lucidchart allows for real-time collaboration, where multiple users can access the same version of a document. It has improved our project development process because we can discuss a journey map and a flowchart with developers in real-time. Using this tool, we are able to better interact with developers. This ability to collaborate efficiently and in parallel has saved us time because it makes the job easier for our colleagues and teammates. I would estimate that it saves between three and four hours a day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very stable."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Simulation is most valuable."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Provides a valuable BPMN feature."
"For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy."
"The ease of creating some of the maps and diagrams is most valuable. Lucidchart is just simpler and works more intuitively than other solutions that I have used in the past, such as Microsoft Visio. I am not in a creative role, but I know how to use Adobe Illustrator and other solutions like that. If I need to map out something that I've never mapped out before, and it is going to need a totally custom graphic, eight times out of 10, I'm going to go to Lucidchart rather than trying to build it in Illustrator. Its intuition and flexibility are really big features for me."
"The interface is easy for a layperson to use and adapt to."
"It's very easy to use. I didn't go through any tutorials or any documentation. It was very easy for me to start. It is intuitive. Right after logging in, I was able to quickly just drag and drop and do the things I wanted to do, without any prior knowledge of the solution."
"Lucidchart is a 10 out of 10 when it comes to documenting things such as processes, systems, and new teams. It's just so user-friendly. The fact that even if you've never used Lucidchart, if you take a template and adapt it, you'll inevitably find something to fit your needs, but it's also perfect for building from scratch. It's the ease of use, clarity, and the different functionalities that make it incredibly useful."
"Lucidchart is very visual in nature, and it is something that we do use extensively for stakeholder mapping, for example. If you want to build graphs for things like who the decision-makers are in a particular organization, Lucidchart can be used for that."
"Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me."
"The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow."
 

Cons

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The price could be more competitive."
"It can be more user-friendly."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"It would be nice to have a Spanish user interface available to us."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"With iGrafx, the implementation and the licensing were pretty complex."
"It can have more colors or graphics. Currently, it is a little boring. It can have a little bit more fun factor."
"I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons."
"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."
"One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me."
"As far as I know, LucidChart can’t be automated with Visual Basic .Net like Visio."
"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."
"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."
"They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better."
 

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
"Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly."
"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."
"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."
"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."
"The price and licensing are good."
"Pricing-wise, it is pretty fair. I don't really know what group pricing looks like, but right now, I pay $10 a month for my Lucid subscription. One thing I would say is that I do worry about my bosses being okay with paying $10 a month for every single employee because we would have around 20 people. It makes me a little nervous about whether they are going to pay $200 a month for people to be able to use this software. At the same time, from where I'm sitting, it's totally worth it. We save a thousand dollars from using this software. It's still a no-brainer."
"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
9%
Manufacturing Company
8%
Government
7%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I’m not sure of the exact pricing. However, I would describe their costs as mid-tier.
What needs improvement with iGrafx?
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of ...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
Can we use a product like Lucidchart for "personal" use?
Absolutely! Lucidchart is a clever tool that is fit for purpose for whatever activity you would like - whether it's your thoughts or processes. There is a well-populated library of well-designed te...
 

Overview

 

Sample Customers

Multinational Bank
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design. Updated: June 2024.
787,226 professionals have used our research since 2012.