Quest KACE Asset Management Appliance Reviews

Name: Quest KACE Asset Management Appliance
Brand: Quest Software
Rating: 4 (6 reviews)

3.7 out of 5

6 reviews
66% willing to recommend

What is Quest KACE Asset Management Appliance?UNIXBusinessApplication
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The KACE Asset Management Appliance provides comprehensive hardware and software inventory and asset management across a variety of operating systems — Windows®, Mac®, Linux®, UNIX® and Chrome OS™, plus network-connected non-computing devices — through the entire IT asset lifecycle, giving you and your team more time to focus on IT innovation. Fast to implement and easy to use, this tool discovers all hardware and software on your network, and provides ongoing IT inventory management, IT asset management (ITAM) and software asset management (SAM).

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Quest KACE Asset Management Appliance is the #15 ranked solution in top IT Asset Management solutions. PeerSpot users give Quest KACE Asset Management Appliance an average rating of 7.4 out of 10. Quest KACE Asset Management Appliance is most commonly compared to ServiceNow: Quest KACE Asset Management Appliance vs ServiceNow. Quest KACE Asset Management Appliance is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

IT Asset Management

May 2024

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Helped 772,127 peers since 2012

Featured reviews

Raza Zaidi

IT Infrastructure Manager at Magellan Aerospace

Oct 14, 2020

We use Quest KACE Asset Management Appliance for pushing any non-Windows based patches such as Adobe patches, installing new software or an approved set of software, or upgrading to a new release of Windows. We are using its latest version, which they have released recently. We utilize the…

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reviewer1696500

Group Leader at a educational organization with 10,001+ employees

Jan 16, 2024

Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems like Windows 11 and the deployment of applications, particularly Microsoft Office. The lack of images for system deployments is challenging, particularly with the significant number of servers involved in the deployment process. We are still determining whether to transition to Windows 11 due to uncertainty about its quality. However, adaptation will likely become necessary within the next one or two years. Thus, we are exploring Microsoft Intune as a potential substitute for Quest KACE for better license management, asset management, and its impact on the license cycle for agents in the management system. They could enable new methodologies for Microsoft deployment. Also, there could be an MDM feature to manage smartphones and mobile devices.

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Cristian Ivanov

Europe IT Shared Services Manager at LIDEA Seeds

Jul 18, 2022

We use this solution for inventory package deployment. Additionally, we deploy this solution on the private cloud The inventory in Quest KACE Asset Management Appliance is very valuable. We have been using this product for one year. The solution is stable. The solution is scalable. We…

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Quest KACE Asset Management Appliance market share

As of April 2024, the market share of Quest KACE Asset Management Appliance in the IT Asset Management category stands at 1.7%, up from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Asset Management

Key learnings from peers

Valuable Features

"The platform offers efficient stability."
"We use the solution for IT service desk management and asset management."
"We have a support team here in India that has been helpful. We have not reached out to the global support for Quest KACE Asset Management Appliance."

Room for Improvement

"Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems."
"The first thing I don't like about KACE is that it needs to have a proper service desk. The categories and the command section do not reflect the users and the permanent users porting commands on updating. There is an issue and delay in loading the commands.We also want a proper structure for infrastructure management. Also, the AI chatbot and user template options are missing."
"Quest KACE Asset Management Appliance can improve by incorporating AI and machine learning into the solution."

Pricing

"The product is expensive."
"I would rate the solution's pricing a six out of ten."
"Quest KACE Asset Management Appliance provides two remote desktop licenses which are helpful. The price of the solution is high, it would be beneficial if it was more flexible and less expensive."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IT Asset Management Buyer's Guide for additional reliable information.