Adobe Experience Manager vs SAP Extended Enterprise Content Management comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Experience Manager
Ranking in Enterprise Content Management
7th
Average Rating
7.8
Number of Reviews
16
Ranking in other categories
Web Content Management (3rd), Enterprise Social Software (6th), Digital Experience Platforms (DXP) (1st)
SAP Extended Enterprise Con...
Ranking in Enterprise Content Management
14th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Enterprise Content Management category, the market share of Adobe Experience Manager is 2.3% and it decreased by 22.5% compared to the previous year. The market share of SAP Extended Enterprise Content Management is 0.7% and it decreased by 30.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
Unique Categories:
Web Content Management
12.0%
Enterprise Social Software
0.8%
No other categories found
 

Featured Reviews

Gaurav Mishra - PeerSpot reviewer
Oct 7, 2022
Feature-rich, with a straightforward GUI, and an analytics dashboard that shows you the traffic source, number of clicks and impressions, etc.
I haven't seen any areas for improvement in Adobe Experience Manager as it's a full-fledged CMS tool, and Adobe is already working on enhancements for the solution. Adobe is working to make Adobe Experience Manager more valuable and easier to use for any user, even non-technical ones, through multiple components and templates. Day by day, Adobe provides the latest update to Adobe Experience Manager, and if my team needs any particular change, it just needs to be reported to the Adobe team. As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement.
Ankit Mehta - PeerSpot reviewer
Feb 8, 2024
A stable tool with good integration capabilities
The product's initial setup phase is a moderate process requiring one to two days to be completed, considering the extra activities that need to be managed. The product's deployment phase consists of the package creation and deployment process. The solution is deployed on the cloud and on an on-premises model. Two or three people are required to manage the product's installation process. Whether there is a need for engineers, developers, managers, or admins depends on which installation stage you are working on, but initially, the whole team is required. For support purposes, there is no requirement for any senior personnel apart from a senior consultant or two consultants.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy to work with the solution."
"It is easy to learn. You don't need to be an advanced Java developer."
"I've used several CMS tools, but Adobe Experience Manager is feature-rich, especially for web security and content management. It's more efficient to manage content on Adobe Experience Manager, and you can do a lot with it, such as updating content at any time, and on any platform, even from mobile or tablet. Adobe Experience Manager is still getting updated daily, and it's the best CMS tool in the market for me. I like that you can manage assets in Adobe Experience Manager. I also like that the solution has an analytics dashboard that shows you where the traffic comes from, how many clicks come from a specific location, the number of clicks and impressions, etc. Adobe Experience Manager can be accessed by other teams, for example, the digital media department of my company, so the solution can be used and updated per each team's requirement. Adobe Experience Manager is more than just a web developer tool, as it also allows visibility tracking and has other uses. I also like that the GUI for Adobe Experience Manager is straightforward and catchy. It has separate folders and icons, so using Adobe Experience Manager isn't tough. The solution is straightforward to use and handle."
"If you want to use content in a mobile application and you want the content in some other application, you can simply expose it from the CMS to different clients or different systems. It's easy. On top of that, the technology underlying AEM is open-source and is very powerful like Apache Sling and JCR."
"Adobe Experience Manager is quite a powerful product that you can use to design files and export them."
"I like the native applications such as Adobe Target, Adobe Analytics, and Adobe Experience Platform. Because of these, it's very easy to connect and obtain reports on how my website is doing, how many have visited it, how frequently, etc. The multiple publisher concept is one of the best parts of this solution."
"Adobe Experience Manager is a content management system, and we use it to create and manage a website."
"The integration capabilities of the product are pretty good."
 

Cons

"The latest trend is to render everything in the client-side framework. For example, SPA or single page application. This is a feature that needs improvement. The cloud deployment pipeline needs to be improved as well."
"In comparison to other CMS products, Adobe Experience Manager is missing some capabilities such as proper versioning or a better versioning system and backend connectivity. If something is deleted in AEM, the user cannot recover it. You have to call technical support, and they will need to recover the whole instance. So, it's really difficult. For example, if you delete a page, you cannot recover it. There should be an option to recover it. In AEM, you have to go to the previous state of the instance itself or the virtual machine, and you have to restore everything, which is not good."
"I haven't seen any areas for improvement in Adobe Experience Manager as it's a full-fledged CMS tool, and Adobe is already working on enhancements for the solution. Adobe is working to make Adobe Experience Manager more valuable and easier to use for any user, even non-technical ones, through multiple components and templates. Day by day, Adobe provides the latest update to Adobe Experience Manager, and if my team needs any particular change, it just needs to be reported to the Adobe team. As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement."
"The solution's pricing and stability could be improved."
"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."
"Programming model could be improved, it's a monolithic solution."
"Adobe Experience Manager's pricing could be improved."
"The product's price is an area of concern where improvements are required."
 

Pricing and Cost Advice

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."
"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."
"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
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Top Industries

By visitors reading reviews
Educational Organization
41%
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Adobe Experience Manager?
It is easy to learn. You don't need to be an advanced Java developer.
What needs improvement with Adobe Experience Manager?
Area of improvement for Cloud Service: For the last four years, I've been working on AEM as a Cloud Service. I feel the tool has all the features needed for production, but the problem is with skil...
What is your primary use case for Adobe Experience Manager?
It's a powerful content management system – there's really no competitor in the market right now. The main use case is digital marketing. For example, if you have offers you want to publish immedia...
What do you like most about SAP Extended Enterprise Content Management?
The integration capabilities of the product are pretty good.
What is your experience regarding pricing and costs for SAP Extended Enterprise Content Management?
The prices can vary depending on the customer, region, and domain. I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
What needs improvement with SAP Extended Enterprise Content Management?
The product's user interface is an area of concern where improvements are required. The product's price is an area of concern where improvements are required. The tool could be made a bit more user...
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud
SAP Extended Enterprise Content Management by OpenText, SAP Extended ECM
 

Learn More

 

Overview

 

Sample Customers

Metra
Metropolitan Utilities District, MAN Diesel & Turbo
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: May 2024.
787,061 professionals have used our research since 2012.