Alcatel-Lucent OpenTouch Fax Center vs GFI FaxMaker comparison

 

Categories and Ranking

Alcatel-Lucent OpenTouch Fa...
Ranking in Fax Software
7th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
GFI FaxMaker
Ranking in Fax Software
6th
Average Rating
8.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Featured Reviews

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ML
May 21, 2020
Increased our productivity significantly and enables us to fax images from our imaging system
Being able to send faxes via email was the purpose of our getting this solution. The nature of our business at one time was to get up, go to a filing cabinet, grab a file folder, and manually fax it. If we look back to the day where we were still using filing cabinets and compare it to using this, it probably saves us 20 minutes per file that we've worked on during the course of a day. It increased productivity, so instead of handling something like six files a day, we're now handling upwards of 30 files a day. That's a significant improvement. Once we put an imaging system into place many years ago, this product became very useful because it then allowed us to take the images that were connected to a file that we were working on and fax out the necessary documents. We use the solution to meet compliance or regulatory requirements indirectly because of the nature of our business. We have to be HIPAA compliant and we have to be ISO compliant, we have to be compliant with New York law, and we have to meet certain ANSI standards. The only thing we really didn't get into was the new GDPR stuff that came out, but we don't do any international stuff so we don't worry about that. But for legal purposes, our business requires us to have a place where documentation can be received, and faxing fits that mold. We send roughly 80,000 faxes a year. The way we have our phone system set up and our ISP, Faxmaker saves us a ton of money. I don't know what the cost would be for a cloud-based solution, but we've purchased this software, we purchased the license, we upgraded it and, through the wonders of our internet provider, we actually almost fax for free.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"The price is okay. Other products are more expensive."
"We have about 1000 faxes a month, which would take three minutes to send manually. This is 3000 minutes or 50 hours a month that the company saves by using GFI FaxMaker. To manually fax would cost us a 1000 euros a month and the license costs us a 100 euros a month, so we are saving 900 euros a month. That is a bit over 10,000 euros a year. Therefore, I think it is worth it to have it."
"The way we have our phone system set up and our ISP, Faxmaker saves us a ton of money. I don't know what the cost would be for a cloud-based solution, but we've purchased this software, we purchased the license, we upgraded it and, through the wonders of our internet provider, we actually almost fax for free."
"If you take a three year license, it will save you a little money. However, some people say, "Fax is dead." I recommend not to overbook it."
"It is worth its price."
"When our three years of license were up, we bought another three years. The fate of FaxMaker will be that it will stay until the fax gateway dies out, then it won't be replaced anymore. That may be in three to five years from now."
"The pricing is okay. It's normal, modern IT pricing. It's not not that cheap. You can't buy the licenses anymore, it's subscription-based, but that's how everybody does it."
"For three years, it is about 1,000 euros. It is not dirt cheap, but the price is not bad."
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Also Known As

Alcatel Lucent OpenTouch Fax Center, OpenTouch Fax Center
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Overview

 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
ALFATECH, ABENA, Deli