Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Microsoft App-V comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Application Virtualization
1st
Average Rating
8.4
Number of Reviews
92
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (4th), Desktop as a Service (DaaS) (1st)
Microsoft App-V
Ranking in Application Virtualization
2nd
Average Rating
9.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Application Virtualization category, the market share of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 14.4% and it decreased by 62.6% compared to the previous year. The market share of Microsoft App-V is 31.1% and it increased by 25.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Virtualization
Unique Categories:
Remote Access
3.2%
Virtual Desktop Infrastructure (VDI)
0.7%
No other categories found
 

Featured Reviews

MA
Jul 15, 2022
Support had multiple people intervene who provided different incorrect answers, then stopped responding
The VDIs are very easy to set up. The NetScaler Gateway is very complex to set up, if you want to get to the right level of security. If you just want to set it up and make it run, then it is easy and takes 30 seconds, but it doesn't do anything. It is crap. If you want to really set it up, it is very complex. The primary steps are pretty much forced. You install the Director and Studio, then you install the deploy machine, which makes it run. I'm not an enterprise, so I don't need to worry about all the preplanning. I just deploy machines and provide some cyberware. I just put it on the machine and let it run. In this case, that is very good. It allows you to do this with no real proper pre-thinking about how many machines you need to deploy, etc.
DP
Mar 26, 2021
Stable, scalable, easy to install, great support, and it upgrades and deploys apps easily
The downside is that Microsoft bought this product and they are going to discontinue it in 2026. This is worrisome for us. I would like to see them continue to maintain the product. From my point of view, it reached a maturity where we can consider it to be perfect. If we wanted to be picky, Microsoft could improve the synchronization of the client. We were forced to put our own PowerShell script, which mimics the built-in functionality of the syncing. It would avoid errors. Another feature that has not been implemented, but would be nice to have is the possibility to publish different shortcuts within the same package, to different groups. There is a solution in place, but it's not really working. If you have two different groups on two different shortcuts, everything works fine, as long as you don't have a common set of users in those groups. As soon as you have one user in both groups, then the client won't know which one to publish, and it is not able to do a merge between those two settings. I would like the synchronization improved and to have the possibility to publish different shortcuts to different groups within the same package.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The shadow feature is extraordinary and helps a lot when supporting remote users."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today."
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
"The most valuable feature of the solution is the desktop virtualization, which allows me to connect from anywhere."
"It has very good performance in delivering 3D applications over WAN."
"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
"It is very easy to use from an administration point of view."
"We can deploy applications incredibly fast."
"The most interesting and powerful feature for us is the fact that we can upgrade any kind of app instantly."
 

Cons

"The product advances really fast. For some customers, we need better backwards compatibility."
"Citrix Virtual Apps and Desktops is a complex solution."
"The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"Compared with the Outlook mobile app, the Citrix mobile app shows some lag in authentication."
"They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update."
"The user profiles could use some improvement."
"The reporting features could be improved."
"If it were possible to integrate App-V with a cybersecurity solution then we could implement a documentation registry, which would be useful."
"The downside is that Microsoft bought this product and they are going to discontinue it in 2026. This is worrisome for us."
 

Pricing and Cost Advice

"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."
"We recouped 60 to 70 percent of the hardware costs."
"Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used."
"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"A perpetual enterprise license costs approximately $300 USD."
"It is an expensive solution. I rate its pricing a nine out of ten."
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
"The pricing of this product is competitive."
"Clients do not pay licensing fees."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Government
9%
Manufacturing Company
7%
Financial Services Firm
18%
Computer Software Company
11%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell pr...
What needs improvement with Citrix Virtual Apps and Desktops?
The Citrix DaaS application is a bit heavy when it comes to mobile access, and it should function more smoothly. For example, the Citrix mobile app takes a long time to log in and should work even ...
What is your experience regarding pricing and costs for Microsoft App-V?
The product is free, but we must pay for Microsoft licenses.
What needs improvement with Microsoft App-V?
Microsoft has announced that it is going to discontinue the solution. I wish the vendor would not discontinue the tool. The reporting features could be improved. We use our in-house tools for repor...
What is your primary use case for Microsoft App-V?
The solution is useful for deploying applications.
 

Also Known As

Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
App-V, MS App-V
 

Learn More

 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
The University of Texas at San Antonio (UTSA), GDDKiA, P&V, Etisalat Lanka, Hellenic Petroleum
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Microsoft App-V and other solutions. Updated: June 2024.
787,104 professionals have used our research since 2012.