ForgeRock vs Omada Identity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ForgeRock
Ranking in Identity Management (IM)
6th
Ranking in Customer Identity and Access Management (CIAM)
2nd
Average Rating
8.0
Number of Reviews
27
Ranking in other categories
Access Management (5th)
Omada Identity
Ranking in Identity Management (IM)
4th
Ranking in Customer Identity and Access Management (CIAM)
4th
Average Rating
8.2
Number of Reviews
46
Ranking in other categories
User Provisioning Software (3rd)
 

Market share comparison

As of June 2024, in the Identity Management (IM) category, the market share of ForgeRock is 4.6% and it decreased by 20.8% compared to the previous year. The market share of Omada Identity is 4.1% and it decreased by 24.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
Unique Categories:
Access Management
5.8%
Customer Identity and Access Management (CIAM)
16.4%
User Provisioning Software
5.6%
 

Featured Reviews

SP
Aug 12, 2022
Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI
The initial setup is straightforward to some extent when it comes to integrating with Active Directory and LDAP. These are the only two straightforward components. If you want to configure it in the distributed architecture, for example, you need to deploy ForgeRock in five data centers and you need to have that session replicated across all the different data centers. You need to set up a code token service and schema when using Forgerock and this cannot be automated. The setup takes a few weeks. If you try to deploy a patch, that patch has to be backwardly compatible with the custom development. We cannot use patches as they are released by ForgeRock. The reason is that that patch might inhibit the custom code that is developed. What we have to do is re-engineer the custom node to work with the most up-to-date patch.
Pernilla Hulth - PeerSpot reviewer
Apr 19, 2024
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy to navigate, handle and manage the applications."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"I like the way it is handling authentication and authorization."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Easy to customize and adaptable to any environment."
"The support is good and prompt."
"We create and define the permissions and configurations for the users."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"Omada's most valuable aspect is its usability."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"User-friendly solution."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
 

Cons

"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution's deployment should be made easier."
"The solution's documentation is not very good, and they do not give more details."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"Automatic Deployment needs improvement. it could be made easier."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"Omada Identity has a steep learning curve."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
 

Pricing and Cost Advice

"ForgeRock is an expensive solution."
"It's a bit pricey and could be more competitive."
"Its price is comparable to other products in the market."
"ForgeRock's pricing is more competitive than other products."
"The pricing of the solution is fair but I do not have the full details."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"Omada is expensive."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
13%
Government
8%
Manufacturing Company
7%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What needs improvement with ForgeRock?
The solution's deployment should be made easier.
What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access.
What is your experience regarding pricing and costs for Omada Identity?
My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begi...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a recalculation of an identity, it's hard to understand what was incorrect before you...
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
Omada Identity Suite, Omada Identity Cloud
 

Learn More

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Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
Find out what your peers are saying about ForgeRock vs. Omada Identity and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.