Google Vault vs Mimecast Mailbox Continuity comparison

Google Vault
Read 11 Google Vault reviews
  • 1,026 Views
  • 277 Comparison Views
100% willing to recommend
Mimecast Mailbox Continuity
Read 6 Mimecast Mailbox Continuity reviews
  • 228 Views
  • 145 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Google Vault and Mimecast Mailbox Continuity based on real PeerSpot user reviews.

Find out in this report how the two Email Archiving solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Google Vault vs. Mimecast Mailbox Continuity Report (Updated: May 2024).
Buyer's Guide
Google Vault vs. Mimecast Mailbox Continuity
May 2024
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Categories and Ranking

Google Vault
Ranking in Email Archiving
1st
Average Rating
8.8
Number of Reviews
11
Ranking in other categories
eDiscovery (1st)
Mimecast Mailbox Continuity
Ranking in Email Archiving
4th
Average Rating
8.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Featured Reviews

UV
Jun 27, 2023
A highly scalable solution that provides a seamless experience and enables data retention
I use the product for my organization’s data retention and export. We can get any user’s information from the product if someone needs it. If a user leaves the company, we can export their data and download it in PST or MBOX format Earlier, when we needed any backup, we had to either configure…
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Todd Blake - PeerSpot reviewer
May 9, 2023
Provides peace of mind and expands well but needs a better interface
It's a hosted solution. I'm not sure which version of the solution Im on at this time. I would advise others to research all the options out there and see what the best fit is. We started this mailbox continuity project before we moved to Office 365. And now that we've moved to Office 365, we kind of don't need this piece of technology in the same way that we used to need it when we had an on-prem exchange. Therefore, make sure that you actually need it and then research to find the best options. Overall, I would rate the solution seven out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Google Vault is a solution we can use for the data export of end-users."
"It is a very stable solution...It is a very scalable solution."
"Data retention is very valuable to us."
"The most valuable features are automatic document and email retention."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"Search feature is valuable for our customers."
"The most valuable feature of Google Vault is its reliability."
"My impression is that the initial setup process is not that difficult."
More Google Vault pros
"The Large File Send feature comes in handy when you have to send fairly large attachments."
"It has all the features required for distribution, such as the ability to mail."
"The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good."
"The most valuable feature of Mimecast Mailbox Continuity is real-time alerts."
"We're now certain business-critical mail is perfectly protected in multiple ways."
"Mimecast has some good support services in place."
 

Cons

"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"The knowledge base is not as in-depth as it should be."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"The price of the solution could improve and the search could be easier."
"It would be nice if Google would let us download the data in different formats."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
More Google Vault cons
"The interface isn't the best. How everything works on the back end is confusing."
"The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration."
"Technical support has been slower than it was in the past, likely due to the pandemic."
"The price of the solution is expensive. It can improve by reducing the price."
"The solution is expensive in comparison to similar solutions."
 

Pricing and Cost Advice

"The pricing is fairly cheap."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The solution is expensive."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"If you have Google Enterprise, then Google Vault is free to use."
"Google Vault comes as part of a package deal for us."
"Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
"The price of Mimecast Mailbox Continuity is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
41%
Computer Software Company
10%
Financial Services Firm
5%
Comms Service Provider
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
See all answers
What is your experience regarding pricing and costs for Google Vault?
Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to t...
See all answers
What needs improvement with Google Vault?
It would be great if the product had the ability to export email results directly. Currently, Google Vault offers a print option only if it can export in an email format. The sharing of access or b...
See all answers
What do you like most about Mimecast Mailbox Continuity?
We're now certain business-critical mail is perfectly protected in multiple ways.
See all answers
What is your experience regarding pricing and costs for Mimecast Mailbox Continuity?
I don't deal with the pricing or licensing aspects of the product I can't speak to how much it costs.
See all answers
What needs improvement with Mimecast Mailbox Continuity?
Overall, just across all the Mimecast pieces that we use, it's somewhat of a mess when you want to figure out where you need to go to make a change. The interface isn't the best. How everything wor...
See all answers
 

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Product Reports

Buyer's Guide
Google Vault
June 2024
Google Vault reportDownload Google Vault product report
Buyer's Guide
Email Archiving
May 2024
Mimecast Mailbox Continuity reportDownload Mimecast Mailbox Continuity product report
 

Learn More

Google
Mimecast
 

Overview

Google Vault lets you retain, hold, search, and export data to support your organization’s archiving and eDiscovery needs. Vault supports:

  • Email messages
  • Chats in classic Hangouts with history turned on and Google Talk chats that are on the record
  • Google Groups
  • Files in Google Drive and Team Drives
  • Conversations in Hangouts Chat

Vault is entirely web-based, so there's no need to install or maintain any software. Vault is included with G Suite Enterprise, Business, Education, or Drive Enterprise edition. (Compare editions) Or you can buy Vault licenses for an additional $5 per user, per month.

Mimecast Mailbox Continuity provides uninterrupted access to live and archive email using Outlook for Windows, the web and mobile applications.

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
DAC Beachcroft, OceanFirst, Currie & Brown, Alexander Forbes, Lagan Group, Lals Group, Greater Manchester Fire and Rescue Service, Wedlake Bell, Macmillan Cancer Support, Bech-Bruun
Buyer's Guide
Google Vault vs. Mimecast Mailbox Continuity
May 2024
Free Report: Google Vault vs. Mimecast Mailbox Continuity
Find out what your peers are saying about Google Vault vs. Mimecast Mailbox Continuity and other solutions. Updated: May 2024.
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We monitor all Email Archiving reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.