IBM FileNet vs Oracle WebCenter comparison

IBM FileNet

Read 94 IBM FileNet reviews

4,794 Views
2,902 Comparison Views

91% willing to recommend

Oracle WebCenter

Read 12 Oracle WebCenter reviews

1,035 Views
835 Comparison Views

70% willing to recommend

IBM FileNet

Oracle WebCenter

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM FileNet and Oracle WebCenter based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM FileNet vs. Oracle WebCenter Report (Updated: May 2024).

Buyer's Guide

IBM FileNet vs. Oracle WebCenter

May 2024

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Helped 787,061 peers since 2012

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

6th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle WebCenter

Ranking in Enterprise Content Management

15th

Average Rating

7.0

Number of Reviews

Ranking in other categories

Customer Experience Management (21st), Web Content Management (7th), Corporate Portals (Enterprise Information Portals) (5th)

Market share comparison

As of June 2024, in the Enterprise Content Management category, the market share of IBM FileNet is 14.4% and it increased by 68.9% compared to the previous year. The market share of Oracle WebCenter is 2.3% and it increased by 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Unique Categories:

No other categories found

Customer Experience Management

4.5%

Web Content Management

2.9%

Featured Reviews

Moshe Elbaz

IT Manager & FileNet Specialist at IFN

Jan 23, 2024

A stable content management solution for document management

IBM FileNet is an enterprise content management solution. We use the solution for document management in the legal, insurance, and banking sectors We're implementing an on-premise solution. We're handling the installation of the product and customizing it to build a customized application…

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Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Oct 3, 2019

Gives me easy access, connection and compatibility with all of the Oracle products

WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have probably cut out at least 40 percent of what the work process was by easing out that whole distribution of paper."

"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."

"It has increased our productivity."

"It allows for multiple people to access content simultaneously."

"It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level."

"It has a straightforward approach to the install."

"We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process."

"The most valuable features are the interconnectivity and the collaboration. No longer do I have to wonder what system I need to go to for the data I need. I know it's in FileNet."

More IBM FileNet pros

"Oracle integrates well with other products to cover Big Data."

"A great solution for storing and searching large volumes of documents with easy access."

"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."

"You can move workloads in between sub-servers so that you don't overload a portion of the server."

"Integration within the solution is very good."

"WebCenter's interface is very user-friendly."

"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."

Cons

"It could be simpler to use, considering multiple use cases."

"I would say the installation process can be very complicated, and you need to to have an experience resource."

"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."

"There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward."

"I would like to see the dashboard be a little bit more robust and a little more user-friendly"

"I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds."

"I would like to have an offline DR deployment. If that is doable, then it would be a big win."

"IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."

More IBM FileNet cons

"Does not seem to be totally compatible with Windows 10 as of our current version."

"The speed of the backup should be enhanced."

"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."

"WebCenter requires a lot of design effort to upload content to our regular system."

"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."

"I would like them to add more Web 2.0 features."

"This solution needs to support translation into the Arabic language."

"Its functions need more stability."

Pricing and Cost Advice

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."

"FileNet is quite expensive, although Documentum is expensive too."

"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."

"The licensing cost of FileNet is comparable."

"It has reduced operating costs by reducing the amount of manual work needed."

"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."

More IBM FileNet pricing and cost advice

"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

"WebCenter's pricing is on the higher side."

"The price needs to be lowered."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

13%

Government

10%

Insurance Company

Computer Software Company

14%

Financial Services Firm

10%

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

The product is expensive. The price was 30% higher than what we needed to pay for IBM. I rate the product’s pricing a ten out of ten, where one is cheap and ten is expensive.

See all answers

What needs improvement with IBM FileNet?

The user interface of IBM content management, including the ability to customize screens without the need for coding, could be improved. Customers can use it to split the screen, enhancing its suit...

See all answers

What do you like most about Oracle WebCenter?

WebCenter's interface is very user-friendly.

See all answers

What is your experience regarding pricing and costs for Oracle WebCenter?

WebCenter's pricing is on the higher side.

See all answers

What needs improvement with Oracle WebCenter?

WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.

See all answers

Comparisons

SharePoint vs IBM FileNet

Compared 22% of the time

OpenText Documentum vs IBM FileNet

Compared 15% of the time

OpenText Extended ECM vs IBM FileNet

Compared 13% of the time

IBM ECM vs IBM FileNet

Compared 9% of the time

Atlassian Confluence vs IBM FileNet

Compared 1% of the time

More IBM FileNet Competitors

Oracle Content Management vs Oracle WebCenter

Compared 35% of the time

SharePoint vs Oracle WebCenter

Compared 26% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 12% of the time

WebLogic Suite vs Oracle WebCenter

Compared 9% of the time

OpenText Documentum vs Oracle WebCenter

Compared 4% of the time

More Oracle WebCenter Competitors

Product Reports

Buyer's Guide

IBM FileNet

June 2024

Download IBM FileNet product report

Buyer's Guide

Oracle WebCenter

May 2024

Download Oracle WebCenter product report

Also Known As

No data available

WebCenter, FatWire

Learn More

IBM

Oracle

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Buyer's Guide

IBM FileNet vs. Oracle WebCenter

May 2024

Free Report: IBM FileNet vs. Oracle WebCenter

Find out what your peers are saying about IBM FileNet vs. Oracle WebCenter and other solutions. Updated: May 2024.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.