IBM Tivoli Federated Identity Manager vs Symantec Siteminder comparison

"IBM Tivoli Federated Identity Manager is a good solution. It's both stable and scalable."

"The most valuable feature is the integration with the Active Directory."

"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."

"As our identity model continues to mature, probably the Federation is most valueable."

"SAML is the best thing we're using right now because there is no need for creating an external account."

"It has the ability to authenticate and authorize users. It is the main feature for our security."

"It is very scalable. We have a very large customer base: 75 million customers."

"The solution is easy to use for our managers."

"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."

"It would be better if the administration and configurations were more straightforward. The architectural level is also quite complex."

"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."

"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."

"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."

"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."

"In future releases, I would like to see maybe more capabilities with some more modern authentication."

"I'd like to see a rework of the user directory configuration."

"To add more value to this solution it needs to be more user-friendly."

"The GUIs are not very clear, especially when integrating with other products from CA."

"Our customers pay for the license every year or every three years. It's not available on a monthly basis."

"The licensing is fair for this solution."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"The pricing is reasonable."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"The price is quite comparable to the other enterprise-level solutions in that market."

"I recommend conducting a PoC on every available product before choose one."

"CA solutions are generally expensive but for the customer the ROI is big."