JumpCloud vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Number of Reviews
46
Ranking in other categories
User Provisioning Software (3rd), Customer Identity and Access Management (CIAM) (4th)
JumpCloud
Ranking in Identity Management (IM)
9th
Average Rating
8.6
Number of Reviews
16
Ranking in other categories
Single Sign-On (SSO) (8th), Enterprise Password Managers (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), ZTNA as a Service (9th), Active Directory Bridge (2nd)
SailPoint Identity Security...
Ranking in Identity Management (IM)
2nd
Average Rating
8.2
Number of Reviews
62
Ranking in other categories
User Provisioning Software (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Market share comparison

As of June 2024, in the Identity Management (IM) category, the market share of Omada Identity is 4.1% and it decreased by 24.5% compared to the previous year. The market share of JumpCloud is 0.9% and it decreased by 63.3% compared to the previous year. The market share of SailPoint Identity Security Cloud is 22.3% and it increased by 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
Unique Categories:
User Provisioning Software
5.6%
Customer Identity and Access Management (CIAM)
3.6%
Single Sign-On (SSO)
3.2%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
9.7%
 

Featured Reviews

Gjert Tronstad - PeerSpot reviewer
Dec 22, 2022
Helped improve entire security culture, around identities, in our company
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated. Right now, all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed. This makes it hard to understand the situation before you started it, compared to after. This is one of the key features that I'm really missing. Also, the onboarding of applications could be easier. There could be workflows to go through the entire process of onboarding a new system or application, instead of having to go to three places to do it. Those are the two key improvements needed. Also, the connectors for the applications that we use are good, but not fantastic. This is constantly improving. Recently, they added a ServiceNow integration, so there are still new connectors coming. But there are a few systems that I would like to see on the list, systems that are not there today. We have two ERP systems: SAP and something called Infor M3, and the latter is not there. It's okay, though. Maybe some of the other companies we evaluated have even more connectors, but Omada was good enough for us.
EH
Mar 28, 2024
Enables device management and remote installations and has a small learning curve
We use the solution for centralized management of PCs and user accounts We tried other tools, but sometimes the user interfaces of other tools are a little bit difficult to understand. The product enables device management. It is one of the reasons why we chose it. We can remotely help people.…
EY
Mar 4, 2024
Manage certifications and reduce the workload for certification processes
The benefit of using SailPoint IdentityIQ is that it significantly reduces the workload for certification processes. Before implementing IdentityIQ, the corporation relied heavily on manual methods to gather accounts and permissions for review. Each host machine had to be checked manually to ensure account collection accuracy, followed by manually identifying accounts for certification. This entire process was labor-intensive, with human involvement at every step. It took about a month to gather notification data and initiate the certification process. Tracking the status of certifications was challenging since it was managed through Excel, making it difficult to determine completion percentages. Once all certifications were completed, SailPoint shifted through Excel sheets to finalize reports. With IdentityIQ, the process is streamlined, reducing the time required for certification, and it also has an automated aggregation of accounts, assets, and groups. There's no opportunity for human error or intentional concealment of accounts, enhancing security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The administrative features and SoD are valuable."
"The key benefit of Omada Identity is maintaining complete control."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"Scalability-wise, I rate the solution a ten out of ten."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"We are happy with the SailPoint IdentityIQ’s stability."
"SailPoint has allowed us to ensure the right people have the right access and to the rights things."
"Access certification and provisioning are two of the solutions most valuable features."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"It is a stable tool, which we run in our complex environment."
"The solution is stable and reliable."
"One of the most valuable aspects of SailPoint is its open integration interface."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
 

Cons

"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"Functionality and usability could be improved."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"The Omada support response time has room for improvement."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"Lacks the ability to have various VPN applications."
"For improvement, the tool should introduce more customization options."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"The visual tool and interface must be more fine-tuned."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"The mover process for this solution could be improved."
"The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them."
"It tends to be more expensive, but at the end of the day, it works."
"The connectors are far too manual. This needs to be automated a bit."
"The report functionality and dashboard of the access manager could be improved."
"Scalability is hard, especially when you are doing it in real time."
"We faced some issues while integrating the solution with a third-party tool."
"The user interface is not very user-friendly."
 

Pricing and Cost Advice

"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"It is licensed per managed user per year."
"Omada Identity is very reasonably and competitively priced."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"The solution is pretty expensive."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The cost was around $5 per user per month."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
"The price of the solution could improve, it is not priced well for smaller businesses to afford."
"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."
"The product is expensive. I rate its pricing an eight out of ten."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"It is affordable licensing."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Government
7%
Computer Software Company
19%
Government
7%
Financial Services Firm
6%
Comms Service Provider
6%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What is your experience regarding pricing and costs for Omada Identity?
My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not awar...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can...
What needs improvement with JumpCloud?
We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in ...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexi...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management
 

Learn More

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Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about JumpCloud vs. SailPoint Identity Security Cloud and other solutions. Updated: May 2024.
787,104 professionals have used our research since 2012.