Keap vs Zoho CRM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Keap
Ranking in CRM
49th
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Zoho CRM
Ranking in CRM
5th
Average Rating
8.0
Number of Reviews
47
Ranking in other categories
Opportunity Management (3rd), Sales Force Automation (3rd)
 

Market share comparison

As of June 2024, in the CRM category, the market share of Keap is 0.3% and it decreased by 36.0% compared to the previous year. The market share of Zoho CRM is 3.9% and it decreased by 29.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
Unique Categories:
No other categories found
Opportunity Management
7.8%
Sales Force Automation
5.4%
 

Featured Reviews

MD
Jan 13, 2016
The integrated shopping cart with email marketing and click tracking are valuable features.
Integrated shopping cart with email marketing Click tracking Customer life cycle marketing We have used it to score our clients and prospects. It has powerful integration into WordPress and membership sites that can create custom experiences based on clicks and tracking. This is able to be…
KaaranDhar - PeerSpot reviewer
Jun 16, 2023
Easy to build workflows with a low-code solution but chatbot needs improvement
Basically, it handles the entire customer relationship management, from lead generation to creating workflows for assigning leads to other salespersons, generating reports, qualifying leads, etc. It covers the entire lifecycle It's easier to share information across the entire organization about…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"Compared to other solutions, I would say Zoho CRM is very, very affordable because we can use different applications with one license."
"The solution is cost-effective."
"We consider it a good value and found it to be cost-effective."
"The price of Zoho CRM is already competitive, but we would always like to have a better discount. Most of the features are included in the price but if we want the extra features then we have to purchase them."
"Zoho CRM is an expensive tool."
"It is around $1000 a month."
"There is an annual license."
"If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
81%
Computer Software Company
3%
Government
2%
Financial Services Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Zoho CRM?
Zoho CRM integrates easily with customer service workflows.
What is your experience regarding pricing and costs for Zoho CRM?
The product is affordable. I rate the product’s pricing a three out of ten, where one is cheap and ten is expensive.
What needs improvement with Zoho CRM?
The reporting for developers should be improved.
 

Comparisons

No data available
 

Also Known As

Infusionsoft
No data available
 

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Overview

 

Sample Customers

Titin, Cleancorp Cleaning Service, LeftFoot Coaching Academy, Salon Success Strategies, Roeder Studios, Mint Social, Optibike, Select Photo-Graphics, Mosquito Squad of Greater DC, The Rocket Company, Blue Chip Athletic, Burleson Orthodontics, Presidential Pools, Blue Cow Creative Design & Production, Ptex Group
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Find out what your peers are saying about Keap vs. Zoho CRM and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.