As of June 2024, in the ERP category, the market share of Microsoft Dynamics AX is 7.2% and it increased by 12.1% compared to the previous year. The market share of Microsoft Dynamics GP is 1.3% and it increased by 23.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP

Unique Categories:

Activity Based Costing Software

19.8%

No other categories found

Featured Reviews

Wolfgang Silvestre

IT Manager at Westin Camino Real

May 5, 2023

Good integration, user-friendly, reliable and helpful technical support

I am proud to say that Microsoft Dynamics AX serves as the central point for all operations across the corporation, including our six hotels and ten other companies I think it would expand all the company's operations. This solution's most valuable feature is its workflow for purchase orders and…

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David Hatfield

ERP Director/Partner at UniverseIT

Apr 20, 2023

An easy to setup and highly scalable ERP system

The solution is used for purchasing, for sales and receivables, inventory management, and also everything that corresponds to the general ledger. It is also used for general lLedger entries and financial reporting, and for using a payroll module processing. Add-ons for GP are also used for…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"A valuable feature of Microsoft Dynamics AX is that it is stable."

"The most valuable feature of Microsoft Dynamics AX is material planning."

"There's a moderate amount of scalability available."

"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."

"The most valuable feature I've found is the UI functionality."

"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."

"This solution's most valuable feature is its workflow for purchase orders and inventory."

"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."

More Microsoft Dynamics AX pros

"The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc."

"The fixed assets, payroll, the data module, and user-friendliness are most valuable."

"The system is easy to customize and has user-friendly access. "

"You can track everything from beginning to end quite easily."

"We have gained the capability to control and address various issues within the financial module effectively."

"It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database."

"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."

"The most valuable feature is financial control. The accounting aspect allows us to manage our clients and payments."

More Microsoft Dynamics GP pros

Cons

"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."

"AX does take some time and maintenance."

"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."

"Microsoft needs more presence in our region to help with management and maintenance."

"This solution could be improved with more expert resources and an easier implementation process."

"The user interface could be better."

"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."

"The UI has room for improvement and can be more user-friendly."

More Microsoft Dynamics AX cons

"As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well. Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten."

"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."

"It still can be improved in web-based and build reporting. "

"This is now a legacy product, so they're phasing it out over time."

"As technology changes, I would say probably in the area of chart up account needs improvement because chart up account is a string. So if they make it more flexible."

"It requires a lot of expertise to implement."

"Many of our customers are migrating to the cloud rather than staying on-premises."

"There should also be extra redundancy when posting to modules. We use different sets of books such as CashBook and CheckBooks therefore if I select the wrong one the solution allows the transaction to just pass without warning."

More Microsoft Dynamics GP cons

Pricing and Cost Advice

"The platform's price offering is good."

"The product's license is expensive. My company is located in a region where we have to pay the most for the tool due to our currency and inflation scenario."

"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."

"The solution is on-premises and we do not pay for a license."

"The price of the solution could benefit from being less expensive."

"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."

"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."

"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."

More Microsoft Dynamics AX pricing and cost advice

"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."

"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."

"It is an affordable solution."

"Its pricing and licensing are high. Of course, we all know that it is Microsoft."

"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."

"The solution's price is steep."

"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."

"We evaluated some local products, because of the pricing, but this product has better features and support."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Retailer

Educational Organization

Computer Software Company

11%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Dynamics AX?

The production is a valuable feature.

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What needs improvement with Microsoft Dynamics AX?

The tool's setup phase and pricing are areas with certain concerns where improvements are required.

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What is your primary use case for Microsoft Dynamics AX?

I use the solution in my company since we are providing services to a US client, so we have created different kinds of use cases to meet the requirements of their environment.

See all answers

What do you like most about Microsoft Dynamics GP?

The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.

See all answers

What is your experience regarding pricing and costs for Microsoft Dynamics GP?

The approximate cost of Dynamics GP can vary depending on factors like the number of users, additional modules, and infrastructure requirements. On average, it may cost around $50,000 per year for ...

See all answers

What needs improvement with Microsoft Dynamics GP?

Dynamics GP could be improved in terms of its usability and modernization. As a legacy application, it is not on par with newer ERP systems like Dynamics 365 or SAP. Microsoft's plans to end suppor...

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Comparisons

SAP ERP vs Microsoft Dynamics AX

Compared 42% of the time

Microsoft Dynamics 365 Business Central vs Microsoft Dynamics AX

Compared 15% of the time

SAP S/4HANA vs Microsoft Dynamics AX

Compared 11% of the time

Oracle E-Business Suite vs Microsoft Dynamics AX

Compared 6% of the time

Infor M3 vs Microsoft Dynamics AX

Compared 3% of the time

More Microsoft Dynamics AX Competitors

Oracle E-Business Suite vs Microsoft Dynamics GP

Compared 17% of the time

SAP ERP vs Microsoft Dynamics GP

Compared 13% of the time

Epicor ERP vs Microsoft Dynamics GP

Compared 12% of the time

SAP S/4HANA vs Microsoft Dynamics GP

Compared 11% of the time

Odoo vs Microsoft Dynamics GP

Compared 10% of the time

More Microsoft Dynamics GP Competitors

Product Reports

Buyer's Guide

Microsoft Dynamics AX

May 2024

Download Microsoft Dynamics AX product report

Buyer's Guide

Microsoft Dynamics GP

May 2024

Download Microsoft Dynamics GP product report

Also Known As

Dynamics AX, Axapta, MS Dynamics AX

Dynamics GP, MS Dynamics GP

Learn More

Microsoft

Overview

Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

Microsoft Dynamics AX Features

Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.

Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.

Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.

Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.

Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.

Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.

Professional services: The solution’s professional services include project management, time and expense tracking, and billing.

Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.

Microsoft Dynamics AX Benefits

There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.

Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.

Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

Reviews from Real Users

Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

"The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”

Microsoft Dynamics GP is a complete enterprise resource planning (ERP) solution for small and medium-sized businesses. Dynamics GP helps you gain greater control over your financials, inventory, and operations. It’s easy to implement and use and empowers informed decisions that lead to business success.

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall

Buyer's Guide

Microsoft Dynamics AX vs. Microsoft Dynamics GP

May 2024

Free Report: Microsoft Dynamics AX vs. Microsoft Dynamics GP

Find out what your peers are saying about Microsoft Dynamics AX vs. Microsoft Dynamics GP and other solutions. Updated: May 2024.

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