Oracle HCM Cloud vs UKG comparison

Read 121 UKG reviews

9,044 Views
2,674 Comparison Views

88% willing to recommend

Oracle HCM Cloud

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Oracle HCM Cloud and UKG based on real PeerSpot user reviews.

Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Oracle HCM Cloud vs. UKG Report (Updated: May 2024).

Oracle HCM Cloud vs. UKG

Download the complete report

Helped 787,104 peers since 2012

Categories and Ranking

Oracle HCM Cloud

Ranking in Benefits Administration

2nd

Ranking in Talent Management

3rd

Ranking in Cloud HCM

4th

Ranking in HR Analytics Software

2nd

Ranking in Talent Acquisition

3rd

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Ranking in Benefits Administration

6th

Ranking in Talent Management

6th

Ranking in Cloud HCM

5th

Ranking in HR Analytics Software

1st

Ranking in Talent Acquisition

5th

Average Rating

8.0

Number of Reviews

121

Ranking in other categories

Employee Scheduling Software (1st), Employee Time Tracking Software (4th)

Market share comparison

As of June 2024, in the Cloud HCM category, the market share of Oracle HCM Cloud is 7.6% and it decreased by 44.8% compared to the previous year. The market share of UKG is 4.4% and it decreased by 23.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Unique Categories:

Benefits Administration

12.5%

Talent Management

8.8%

Featured Reviews

Sadiq K

Oracle HCM Lead Consultant at a educational organization with 201-500 employees

Feb 1, 2023

Beautifully designed and easy to implement but has some bugs

While it is a beautiful solution in terms of design, we are facing some issues on the payroll side. When payroll processing, we are getting rising service requests and we are getting delayed responses from support. It can take 20 to 30 days to get a solution. I'm working on SaaS environment and we are not able to build some business condition validations like validations. For example, if you use a business trip request feature, we are having some validations, yet we have to check the budget availability. We are capturing that budget availability yet we are not able to do the consolidation and documentation. It's not seamless.

Read full review

it_user633483

Works at a tech company with 51-200 employees

Mar 23, 2017

Being able to calculate and immediately see results in the payroll gateway is valuable.

I would like to see more consideration in the web to sports teams' payroll. Currently in Ultipro Web, there is no place to enter contract information that will then feed other areas for the employee such as job history or pay. Also, the field “No. of Games” doesn’t display in Pay Data Entry in web, so even if I import the game information into Web while I’m processing payroll, I still have to log into Back Office in order to make adjustments. Also, the expression for BDUES doesn’t work. It should be $80 per duty day, which normally is either 15 or 16 days per pay period but the expression doesn’t work, so I import that information from a spreadsheet also. Apportioning days per state for state withholding (not SUI) is also a challenge. I frequently have to override that information in pay data entry.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is user friendly and can be used on a mobile phone without a computer."

"The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration."

"The solution has good integration with other applications."

"It is a configurable, scalable solution."

"In general, functionality is fine."

"Oracle is a strong option for purchasing or procurement."

"The solution's most valuable features are all the human resources aspects and access management, as well as the talent review. The solution's talent management is very, very good."

"HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."

More Oracle HCM Cloud pros

"It is much easier to use and the customer service is better than our previous solution."

"The solution's UI is good. Also, it is very easy to use."

"I like UKG's integration."

"The setup process is straightforward."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."

"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."

"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."

More UKG pros

Cons

"Product integration, particularly with collaboration tools, is lacking in this solution."

"An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard."

"I would focus on making high volume recruitment more bulky."

"The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."

"What's not working that well at the moment is the information flow between the different HR modules. This can be improved by Oracle."

"The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker."

"Once we are done working on a template, we can't change it unless we create a new one."

"HCM's analytics features could be improved."

More Oracle HCM Cloud cons

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."

More UKG cons

Pricing and Cost Advice

"I haven't personally dealt with the cost details, but based on client feedback, Oracle HCM Cloud is considered expensive due to additional support costs on top of licensing fees."

"The data traffic cost is expensive. The solution can scale up beyond my imagination, but the cost can rise up easily."

"I rate the product's pricing a seven out of ten."

"The is a license needed to use the solution. The license can be paid in different increments, such as quarterly."

"Licensing fees are on a yearly basis."

"The product could be more affordable."

"There is a subscription to use this solution, and there can be additional fees."

"The price of Oracle HCM Cloud could improve. However, everyone would like the price of a solution they are using to be less expensive."

More Oracle HCM Cloud pricing and cost advice

"The platform is not affordable but also not the most expensive."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

See which vendors are best for you

Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.

See recommendations

787,104 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

47%

Computer Software Company

Financial Services Firm

Manufacturing Company

Educational Organization

86%

Computer Software Company

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...

What do you like most about Oracle HCM Cloud?

The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.

What is your experience regarding pricing and costs for Oracle HCM Cloud?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

What do you like most about UKG?

I like UKG's integration.

What needs improvement with UKG?

UKG could be a little more flexible in some areas.

What is your primary use case for UKG?

We use UKG for payroll and other core HR functions.

SAP SuccessFactors vs Oracle HCM Cloud

Comparisons

Compared 26% of the time

PeopleSoft vs Oracle HCM Cloud

Compared 17% of the time

Workday vs Oracle HCM Cloud

Compared 15% of the time

SAP HCM vs Oracle HCM Cloud

Compared 14% of the time

Eightfold Talent Intelligence Platform vs Oracle HCM Cloud

Compared 1% of the time

More Oracle HCM Cloud Competitors

Workday vs UKG

Compared 29% of the time

SAP SuccessFactors vs UKG

Compared 16% of the time

PeopleSoft vs UKG

Compared 10% of the time

SAP HCM vs UKG

Compared 7% of the time

ADP Workforce Now vs UKG

Compared 1% of the time

More UKG Competitors

Product Reports

Oracle HCM Cloud

Download Oracle HCM Cloud product report

Download UKG product report

Also Known As

Oracle Human Capital Management Cloud

UKG Pro, UKG Dimensons, UKG Ready

Learn More

Oracle

Overview

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Oracle HCM Cloud vs. UKG