SAP Analytics Hub vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
12th
Average Rating
8.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
SAP Analytics Hub
Ranking in BI (Business Intelligence) Tools
26th
Average Rating
7.2
Number of Reviews
6
Ranking in other categories
Data Integration (46th)
 

Market share comparison

As of June 2024, in the BI (Business Intelligence) Tools category, the market share of Salesforce Einstein Analytics is 1.9% and it decreased by 28.4% compared to the previous year. The market share of SAP Analytics Hub is 0.4% and it decreased by 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
Unique Categories:
No other categories found
Data Integration
0.0%
 

Featured Reviews

Balamurugan Ramalingam - PeerSpot reviewer
Mar 28, 2023
A solution that offers its users a visually appealing interface and requires a straightforward initial setup
We have had very extensive use cases of the solution in our organization. So, we had a lot of data that had to be populated and visualized. Around 50% of my project tasks are done online using the solution With the solution, our organization helped its clients visualize their investments.…
YK
May 17, 2023
Powerful capabilities for cross-functional reporting and dashboard creation, with real-time access
SAP Analytics Hub serves as a platform for reporting and creating dashboards. It offers powerful capabilities for cross-functional reporting and dashboard creation across various modules, making it a valuable tool SAP Analytics Hub offers a user-friendly interface with effortless configuration,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's scalable."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"he most valuable feature of the solution is its ease of use."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"Transparency is the most valuable feature of this solution."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"Data consistency is also a notable feature; the system takes care of data consistency, so you don't need to handle it manually."
"What I like best about this solution is that it is built into the SAP line, making it easier to integrate with other SAP products."
"This product provides good reports using a single pane of glass."
"For report scheduling, I always prefer SAP because it has the most powerful scheduling features, like sending reports to more than 1,000 customers per day. That option is not as good in Microsoft BI and in Tableau it only exists as an add-on option."
"SAP Analytics Hub offers a user-friendly interface with effortless configuration, seamless updates, and real-time availability of information. It avoids the complexities associated with batch processing, providing a smooth and efficient experience."
 

Cons

"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"The product is expensive."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"The tool needs to simplify its features."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"The product must be more transparent."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"Pricing and support are integrated into the system. However, the support process can be challenging, particularly when navigating the SAP support site, which lacks user-friendliness and ease of access."
"The analytics part of SAP has not been that good up until now. They're still in the infant stage and development is still going on. SAP has some cloud analytics and they're trying to configure it in Lumira, but it's not that good at this point."
"Faster implementation of new functions for the new product is an area of improvement in SAP Analytics Hub."
"The interface can be simplified because it is not a user-friendly experience."
"The technical support for Analytics Hub is limited and could be improved."
 

Pricing and Cost Advice

"Price-wise, Salesforce Einstein Analytics is an expensive tool."
"The solution is expensive."
"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
"I rate the solution's pricing a seven out of ten."
"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
"They are pursuing a highly assertive approach to target businesses of all sizes within the industry."
"The pricing is reasonable."
"It is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Manufacturing Company
7%
University
5%
Computer Software Company
20%
Manufacturing Company
10%
Energy/Utilities Company
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What is your primary use case for Salesforce Einstein Analytics?
We use Service Cloud. We use it to classify the cases and get the escalation scores correctly. We also use it for knowledge management. We have multiple use cases.
What do you like most about SAP Analytics Hub?
Data consistency is also a notable feature; the system takes care of data consistency, so you don't need to handle it manually.
What needs improvement with SAP Analytics Hub?
SAP does not have any capability of self-service analytics. It has a GUI, which has nothing to do with end-user empowerment. It should work more on integration. While SAP Analytics Hub doesn't dire...
 

Also Known As

Einstein Analytics, Salesforce Wave Analytics
No data available
 

Learn More

 

Overview

 

Sample Customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
STIB-MIVB
Find out what your peers are saying about SAP Analytics Hub vs. Salesforce Einstein Analytics and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.