We compared Commvault Complete Data Protection and Acronis Cyber Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Some users thought Cyber Protect was simple to deploy, but others considered it challenging.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities.
"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."
"One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."
"The most valuable feature is its consistency."
"Universal Restore is valuable to us."
"In my opinion, it's the best product for end-users and PCs."
"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"Restoring is very fast. In testing, I did a restore for a single item from a mailbox. Within a minute, I had the message back in my mailbox. So, it didn't take hours or days. Obviously, there will be a limit. If we suddenly go into DR and have to restore five terabytes of emails for people, then it will take a couple of days, which would be acceptable. For general usage, where we have to do the odd restore, we have never had issues. It happens within minutes."
"The diversity on offer is very, very good. Everything is supported. It's great."
"What is most valuable to me are the search features, where you can search through large backup data sets and find what you're looking for. Our data sets are so big that we're over the petabyte mark. To find a specific file for a specific user out of 10,000 users is a challenge... If we can glean from them a general description of where it might be, the search feature comes in very handy to actually locate it and restore it for them."
"The return points are very valuable."
"We use the solution for cloud and data backup."
"Cloud integration."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."
"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."
"It does not delete locked files."
"The support and documentation must be improved."
"It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"The initial setup was complex. We had to deploy it through an external consultant team."
"This is not a feature-rich solution."
"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"Commvault could benefit from increased automation to streamline processes and enhance predictability."
"I would like more communication informing us on what Commvault is doing in the background."
"Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console."
"The tool should revise its licensing."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Acronis Cyber Protect is rated 8.2, while Commvault Cloud is rated 8.6. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AvePoint Cloud Backup. See our Acronis Cyber Protect vs. Commvault Cloud report.
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