We performed a comparison between Alluvio Aternity and ControlUp based on real PeerSpot user reviews.
Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most."
"The dashboard is very effective."
"The data collected by the agents on each end point is the most valuable feature for us."
"The ability to monitor crash and health event issues at a user level"
"Being able to proactively identify issues on user systems."
"As a financial institution, we have a lot of applications that are either written internally or bought from a vendor and customized for us. Having a tool that lets us monitor specific transactions in those applications allows us to focus on the transactions that are important to the business."
"There are also built-in activities that let you measure things like preview mail, open address book, and send mail. Those are the activities that we are able to get measurements on, and those are things we have not seen in other software monitoring tools."
"The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"The script-based actions have allowed us to extend the core reporting capabilities."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"It has a great career time monitoring tool."
"ControlUp has an easy installation process."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"Aternity does provide performance numbers, the data. However, it doesn't tell you what you can do about it. It just presents the facts. How to interpret the data, and how to draw conclusions from a lot of the data, requires knowledge and experience. That's the part that I would hope Aternity can continue to explore and give us that kind of capability."
"I would say the reporting capabilities of this product could use room for improvement."
"The dashboards and navigatability of the platform could use improvement. It often takes five or six clicks to drill down to exactly what you want to see."
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"The licensing model doesn't suit the market we are in and has room for improvement."
"Aternity doesn't currently provide metrics about actual employee experience of all business-critical apps. It's something you have to build out. It's not 'canned' that way and there is a lot of configuration that you have to do to the environment to collect the data you want to collect and that is important to you."
"Being able to add custom monitoring to dashboards would be nice. Right now, if you want to monitor the value of a registry key on your systems, to get that added into the dashboard you have to reach out to Aternity so they can start looking for that value. It would be interesting if that were more of a self-serve function."
"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Most reports give information about the top 100 devices, but not all of the devices."
"The graphical user interface needs to be improved from version to version."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
Alluvio Aternity is ranked 4th in Digital Experience Monitoring (DEM) with 37 reviews while ControlUp is ranked 3rd in Digital Experience Monitoring (DEM) with 11 reviews. Alluvio Aternity is rated 8.4, while ControlUp is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Azure Monitor, whereas ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI. See our Alluvio Aternity vs. ControlUp report.
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