We performed a comparison between Alluvio Aternity and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Alluvio Aternity provides useful functionalities including monitoring machine health and performance data, tracking desktop application usage, offering customization options, measuring UXI score, and ensuring endpoint visibility. Datadog offers dashboards, error reporting, a user-friendly interface, log analysis, and infrastructure monitoring capabilities. Alluvio Aternity has opportunities to enhance its reporting capabilities, customization of asset management, performance counters, and options for monitoring databases. Datadog could improve in terms of usability, integration, intuitiveness of user interfaces, learning curve, monitoring external websites, and SSL security, among other areas.
Service and Support: Alluvio Aternity's customer service provides prompt and skilled technical support, ensuring high levels of satisfaction. Although local support is available, more complex technical inquiries may require assistance from overseas engineers. Datadog's customer service has received varied feedback, with some users praising its helpful and responsive nature. However, others have encountered slow or unresponsive support, especially in the Asia-Pacific region.
Ease of Deployment: The setup process for Alluvio Aternity was praised for being excellent, simple, and convenient. It involved installing agents on PCs using Microsoft's SCCM solution. The setup for Datadog was generally seen as uncomplicated and direct, although some users found it slightly intricate and necessitated additional adjustments or collaboration with multiple teams.
Pricing: Users generally find the setup cost for Alluvio to be affordable and satisfactory. Opinions regarding Datadog's pricing and licensing are mixed. Some users perceive Datadog as costly and perplexing, while others find it reasonable when compared to alternative options.
ROI: Alluvio emphasizes expense management for ROI, while Datadog's ROI has a range of outcomes, including positive sentiments and the possibility for growth.
Comparison Results: Based on user feedback, Alluvio Aternity is recommended over Datadog due to its straightforward and intuitive setup process. Users appreciate Alluvio Aternity for its effortless deployment of agents and low maintenance requirements. Furthermore, Alluvio Aternity offers valuable insights into machine health and performance, customization options, and an easily navigable interface. Ultimately, the simplicity and user-friendly nature of Alluvio Aternity make it the preferred option.
"The most valuable feature for me is being able to monitor the productivity of every employee in the company as well as third-party, outsourced companies that work on our behalf."
"The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
"The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine."
"The detailed level of information you are able to get on the complete environment all of the way down to a specific machine."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"The two most valuable features for us are its abilities to validate the customer experience and to measure performance before and after upgrades."
"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."
"The most valuable feature for us is trend analysis, particularly with device-help type of events and computer help events, such as blue screens, application errors, and application crashes."
"With Datadog I can look at the health of the technology stack and services."
"The Datadog suite has allowed us to easily integrate log collection into all of our services and quickly detect unexpected changes in system data to declare security incidents."
"The seamless integration between Datadog and hundreds of apps makes onboarding new products and teams a breeze."
"Datadog is constantly adding new features."
"Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context."
"The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment."
"It provides more cloud data. They tend to just get the way a service would be designed on the cloud."
"The many dozens of integrations that the solution brings out of the box are excellent."
"Signature development process requires deep technical expertise in the application and in the use of their studio tools that help you create it."
"I would like to see more granular performance counters collected and viewable from the endpoints. That would be great."
"Aternity does provide performance numbers, the data. However, it doesn't tell you what you can do about it. It just presents the facts. How to interpret the data, and how to draw conclusions from a lot of the data, requires knowledge and experience. That's the part that I would hope Aternity can continue to explore and give us that kind of capability."
"The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."
"The solution's downloadable reports could be improved."
"Integrating the tool with other products is a challenge."
"I would like to get more granular detail. In regards to defining the applications and activities upfront, that can be challenging. Simplifying that would be a big win. One of the things that I know they are already working on is a verbose mode."
"Aternity doesn't currently provide metrics about actual employee experience of all business-critical apps. It's something you have to build out. It's not 'canned' that way and there is a lot of configuration that you have to do to the environment to collect the data you want to collect and that is important to you."
"We would really like to see more from the Service Catalog."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
"The ability to find what you are looking for when starting out could be improved."
"We need a lot of modules since we collect all data logs from all operating systems."
"While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation."
"Additional metrics should be included."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"This service could be less costly."
Alluvio Aternity is ranked 20th in Application Performance Monitoring (APM) and Observability with 37 reviews while Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews. Alluvio Aternity is rated 8.4, while Datadog is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and New Relic, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability. See our Alluvio Aternity vs. Datadog report.
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