We performed a comparison between Amazon Cognito and ForgeRock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The multi-factor authentication setup has room for improvement."
"The most valuable features of Amazon Cognito are OTP validation and email validation."
"This is a scalable solution. If our app or general usage increases, this solution can support it."
"They offer a permission tool to help us manage multi-factor authentication."
"Cognito speeds up our development and saves us time."
"The most valuable feature of the solution is its swift authentication."
"The most valuable features of Amazon Cognito are the pre and post-token generation, and the different Cognito triggers. It has lots of functionality and flexibility."
"One of the key benefits of this software is its ease of integration with a wide range of applications, including mobile apps and web applications. This simplifies the process of integration, and it can be seamlessly incorporated with Azure, Kubernetes, and other software systems."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Easy to navigate, handle and manage the applications."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The most valuable features are that it is easy to manage and it's stable."
"I like the way it is handling authentication and authorization."
"I believe this product could improve by enriching user profiles."
"Cognito triggers can improve by providing more direct use cases rather than giving a white paper. A white paper is not at all interesting, it has too many details. It would be a benefit to provide a smaller document that is summarized. The smaller version would bring microdata, macro data is not helpful."
"The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems."
"The ease and simplicity of integration could be improved when using this solution. When using Okta, scope is a single endpoint with a parameter as a scope. In the Cognito for each scope, there is a separate endpoint."
"Amazon Cognito’s UI needs improvement while onboarding new users."
"You need to evaluate the export users. The multifactor authentication, much less this room for improving the configuration setup of that."
"The MFA related to the solution's side is nonexistent."
"Amazon Cognito could improve by simplifying the configuration."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The product's support services in the French language are not free."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The identity management model needs a bit of improvement."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
Amazon Cognito is ranked 9th in Access Management with 10 reviews while ForgeRock is ranked 5th in Access Management with 27 reviews. Amazon Cognito is rated 7.4, while ForgeRock is rated 8.0. The top reviewer of Amazon Cognito writes "Good integration with AWS services but not feasible for B2C because MFAs are nonexistent". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Amazon Cognito is most compared with Auth0, Microsoft Entra ID, Cloudflare Access, Okta Workforce Identity and WSO2 Identity Server, whereas ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Oracle Access Manager. See our Amazon Cognito vs. ForgeRock report.
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