AppDynamics and Prisma Cloud are both popular among users for their valuable features, ease of use, and positive outcomes. While AppDynamics is praised for its detailed analytics and reporting capabilities, Prisma Cloud stands out for its comprehensive security capabilities and automated compliance assessment. Users have noted that the pricing and licensing options for both products are fair and transparent. However, AppDynamics users have highlighted the need for a more intuitive interface and better integration with other systems, while Prisma Cloud users have mentioned the importance of enhancing alerting and reporting functionality.
The summary above is based on 136 interviews we conducted recently with AppDynamics and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"The SAP monitoring element is very helpful."
"We have been able to monitor our applications more accurately."
"Autodiscovery of application topology, based on real user traffic."
"AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments."
"Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."
"My favorite feature is the CWPP module. We can define various kinds of rules for vulnerabilities, incidents, or suspicious activities."
"The application visibility is amazing. For example, sometimes we don't know what a particular custom port is for and what is running on it. The visibility enables us to identify applications, what the protocol is, and what service is behind it. Within Azure, it is doing a great job of providing visibility. We know exactly what is passing through our network. If there is an issue of any sort we are able to quickly detect it and fix the problem."
"Palo Alto enables us to know what security threats are happening in the background."
"Technical support is quite helpful."
"We were pleased with Prisma's custom and built-in reports. We could go into the dashboard and see all these notifications telling us which subscriptions didn't have TLS 1.2 enabled. The security controls were the most valuable features."
"One of the most valuable features is the compliance of RedLock, which we are using for any issues with security. It flags them and that's the primary objective of that feature."
"Prisma Cloud is quite simple to use. The web GUI is powerful. Prisma Cloud scans the overall architecture of the AWS network to identify open ports and other vulnerabilities, then highlights them."
"Its ease of integration is valuable because we need to get the solution out of the door quickly, so speed and ease matter."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"We have had downtime, which has been the result of config, application, or cord issues."
"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."
"The solution's user interface should be improved."
"The AppDynamics installation process needs to be more straightforward. Deploying the product is also tricky."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from."
"As per my experience, the drill-down feature can be improved at the class level."
"Areas like the deployment of their defenders and their central control need manual intervention. They should focus more on automation. They have a very generic case for small companies. However, for bigger companies to work, we have to do a lot of changes to our system to accommodate it. Therefore, they should change their system or deployment models so it can be easy to integrate into existing architectures."
"The innovation side of the solution could be more efficient and more detailed."
"While the code security feature has undergone recent enhancements, there is room for improvement in terms of its cost module."
"We have discovered that Prisma is not functioning properly with GCP."
"The area for improvement is less about the product and more about the upsell. If we've already agreed that we'd like your product x, y, or z, don't try to add fries to my burger. I don't need it."
"One of the main backlogs in their development is in the area of integration. For example, we have ServiceNow in place for ticket management and Prisma Cloud is supposed to send closure emails for incidents. But from time to time, it fails to do so. We have several other mismatches between Prisma Cloud and ServiceNow."
"We are encountering issues with the new permissions required for AWS integration with Prisma."
"The security automation capabilities are average."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews. AppDynamics is rated 8.2, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security.
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