We compared Splunk Enterprise Security and ArcSight ESM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Splunk Enterprise Security stands out for its efficiency, extensive integration options, and powerful search functionality. Users say Splunk is a highly scalable and customizable solution. ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools.
Room for Improvement: Splunk users recommended improvements in AI capabilities, user-friendliness, and analytics. ArcSight ESM users have recommended improvements in training, speed, and data administration.
Service and Support: While some users found Splunk support to be responsive and helpful, others reported slow response times and a lack of expertise. Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise.
Ease of Deployment: Some users thought Splunk Enterprise Security was easy to deploy, while others found it challenging and needed assistance from Splunk engineers or third-party integrators. Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge.
Pricing: Some users consider Splunk Enterprise Security to be expensive, but others said the price is reasonable. A few users expressed concerns about the cost of scaling up the solution and managing large volumes of data. Users consider the pricing of ArcSight ESM to be reasonable and affordable.
ROI: Users said that it’s challenging to calculate an ROI for Splunk Enterprise Security, and the return varies depending on individual circumstances. While some users have observed a substantial ROI, others have not actively explored or been engaged in ROI conversations. Splunk Enterprise Security offers varying ROI outcomes based on different situations, with certain users achieving significant returns. ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents.
Comparison Results: Splunk is highly regarded for its efficient data processing and powerful search features, but users suggested improvements to its AI capabilities and analytics. ArcSight ESM offers robust threat intelligence and real-time reporting but falls short in terms of data administration and speed.
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"The solution offers very good monitoring."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"The most valuable feature of ArcSight ESM is its ease of use."
"Feature-rich solution which provides better network visibility for improved security"
"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"The feature that I have found the most useful is that it can be deployed to the cloud."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"The product has a good security posture."
"It helps streamline troubleshooting and log analysis."
"I have found the installation can be of medium difficulty to very complex depending on the use case."
"The search function for spam is like a google search. You just enter and it will quickly show you the results."
"The client site login is pretty extensible and probably cost-effective."
"It gives me notifications of notable events."
"The ability to view all of these different logs, then drilling down into specific times or into specific data sources, has proved to be the greatest aspect in decreasing our troubleshooting overhead time."
"Correlating data across different systems via one interface will allow you to know your environment or identify incident data in ways you never imagined."
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."
"The analytics feature is not reliable and needs improvement for more detailed analysis."
"The initial setup could be more straightforward."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"The solution could be more stable."
"The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud."
"I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM."
"ArcSight ESM is lacking cloud scalable technology."
"The documentation is in definite need of improvement."
"You do need a lot of training and certification with this product."
"The user experience could be improved."
"The product was difficult to back up the first time."
"My biggest struggle with Splunk in general is memorizing all the commands. If I want to know which users have logged in between certain hours, I cannot write that query out. It would be helpful to have AI so that I can explain in simple terms what I want and then the search gives that back to me. I am waiting for that."
"The only improvement I am expecting is the cost of the licensing. Clients are going to other solutions just because of the cost."
"The implementation and the scanning of the logs can be difficult."
"I have concerns about the architecture as well since I can see it is not very well defined."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 240 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Splunk Enterprise Security is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". ArcSight Enterprise Security Manager (ESM) is most compared with ArcSight Intelligence, Trellix ESM, IBM Security QRadar, Elastic Security and AWS Security Hub, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our ArcSight Enterprise Security Manager (ESM) vs. Splunk Enterprise Security report.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
